What are the responsibilities and job description for the Massage Therapist position at Salamander Washington DC?
POSITION OBJECTIVE
To ensure the good health, well-being, and relaxation of each client, while delivering Five Star luxury service.
Essential Job Functions
WORK ENVIRONMENT
To ensure the good health, well-being, and relaxation of each client, while delivering Five Star luxury service.
Essential Job Functions
- Ensures that service standards are kept at a high level for guests by maintaining the standards set in Salamander Spa SOP’s and service standards, Salamander’s Vision Statement, Core Values and Brand Promises.
- Provide clients with a professional, well executed massage following the standards and requirements as outlined by company protocols and SOP’s.
- Come to work prepared for all massage treatments
- Maintain clean and organized workspace
- Responsible for keeping a well-stocked treatment room
- Restocking of clean linens and setting aside of dirty linens
- Be prepared for many schedule changes throughout the day
- To encourage retail sales and or Massage upgrades
- Responsible for checking weekly schedule for changes
- Attend all required trainings and meetings
- Must be able to perform 5 massages in a row
- Must complete CEU’s as required by state board
- Must be 18 years of age or older.
- Must be a fully licensed massage therapist in the District of Columbia.
- Must have at least 2 years’ experience in a luxury or day spa setting.
- Must have exceptional interpersonal, clear verbal and written communication skills. Second language is a plus
- Candidate must have attention to detail, be able to multi-task, must possess the ability to work in a fast-paced environment, experience handling customer service issues and be a team player
- Position requires flexibility in scheduling, must be able to work AM/PM, weekends & holidays.
- Must be able to communicate effectively with fellow employees and treat all co-workers with respect.
WORK ENVIRONMENT
- Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
- Must be able to change activity frequently and cope with interruptions.
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