Director of Housekeeping

We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.

All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.

We specialize in the management of Four and Five Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.

POSITION OBJECTIVE

The Director of Housekeeping will oversee the housekeeping and laundry department, ensuring that the team is performing at the highest standards of service.

Essential Job Functions

• Responsible for budgeting, forecasting, and financial planning of the departments.
• Assists with the compiling of the weekly schedules and managing of the departmental payroll.
• Oversees the hiring and training of all new service professionals.
• Responsible for all coach and counselling of the department
• Ensures that at all times the Forbes 5 Star standards are met and maintained.
• Conduct regular inspections of the resort to ensure adherence to cleanliness and maintenance standards, this includes all Public Areas throughout the hotel
• Manages operating expenses to maximize costs within the budget / forecast while providing excellent guest services.
• Oversees daily operational line ups both AM and PM and monthly communication meetings.
• Assist the Managers and Supervisors with the departmental audits and role plays.
• Participate with the Front of House weekly MOD schedule.
• Oversee the turndown operations as needed.
• Assist with the purchasing of all new equipment when needed and will ensure that the necessary training is given
• Assist with daily operations of Front of House if needed
• Conduct weekly walk through with the overnight team
• Responsible for the maintaining of current linens par levels and any other operational needs.
• Oversee with the training and onboarding of all new hires within the housekeeping department.
• Meet on weekly basis with the Hotel Manager
  
  

Education/Experience

• High school or equivalent education required.
• Bachelor’s Degree preferred.
• Three to five years of management experience with at least two years in housekeeping management or as a manager in another department, with equaling responsibilities.
• Must have union experience and working with union schedules.
  
  

PHYSICAL DEMANDS

• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties this job, the employee is regularly required to stand; walk’ use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear.
• The employee must be able to lift and move up to 25 lbs.
• The employee must be able to see differences in widths and length of lines such as those on graphs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  

WORK ENVIRONMENT

• Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
• Must be able to change activity frequently and cope with interruptions.
  
  

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.