Senior Catering Sales Manager

We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.

All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.

We specialize in the management of Four and Five Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.

POSITION OBJECTIVE

The Senior Catering Sales Manager is responsible for growing catering revenues for the hotel by soliciting new and existing accounts to meet and/or exceed food and beverage revenue goals and maximize profitability for the hotel. This position will contract, coordinate, detail and oversee client functions to ensure customer satisfaction.

ESSENTIAL JOB FUNCTIONS

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, entertainment and written communication.

• Respond to all customer inquiries and requests for pricing in a timely manner

• Prepare correspondence to customers, internal booking reports and file maintenance

• Participate in daily business review meetings, pre-convention meetings, training and other catering sales related meetings as required

• Work with other departments within the hotel to provide quality service to customers

• Attend community/social events and industry meetings

• Develop/maintain knowledge of market trends, competition and customer

• Professionally represent the hotel in community and industry organizations and events

• Participate as a team player and provide constructive feedback to all departments

• Effectively cross-sell hotel outlets and revenue centers (i.e., spa, dining, and activities)

• Will be self-motivated, team-oriented, ambitious and driven for sales success

• Execute additional projects and duties as assigned by the Director of Catering & Conference Services

EDUCATION/EXPERIENCE

• High school diploma or equivalent required

• Bachelor’s degree (B.A. or B.S.) from four-year college or university; or five (5) years related experience and/or training; or equivalent combination of education and experience is preferred

• At a minimum, must possess at least three (3) years related sales experience and training or an associate degree or equivalent from two-year college or technical school; or equivalent combination of education and related sales experience

REQUIREMENTS

• Requires effective communication skills, both verbal and written

• Must be able to speak, read, write and understand the primary language(s) used in the workplace

• Must be able to work in a fast-paced catering sales office environment and work continuously with all operational departments

• Most tasks are performed independently or in a team environment with the employee acting as team leader

• Knowledge of luxury hotel competitive market

• Position requires flexibility in scheduling, must be able to work morning, evenings, weekends and holidays

• Wide-ranging experience with food and beverage products, proper preparation and presentation of food and beverage items

• Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up. 

Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.