What are the responsibilities and job description for the Assistant Store Director, Operations position at Saks Global?
Job Description
WHO WE ARE: Saks OFF 5TH is the premier destination for luxury off-price fashion. In our approximately 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. YOU WILL BE: As the Assistant Store Director, Operations, you will play a critical leadership role in driving operational excellence and supporting overall store performance. You will oversee all operational processes, from workload planning and freight flow to inventory management and digital tool adoption, ensuring a smooth and efficient back-of-house operation. This role focuses on optimizing store operations to maximize efficiency, profitability, and customer satisfaction, while actively contributing to the broader business strategy. You’ll partner closely with the Store Director and leadership team to implement operational strategies, drive process improvements, and cultivate a customer-first culture that supports store growth. WHAT YOU WILL DO: Manage operational workload planning, balancing efficiency with business needs Oversee all store operational standards ensuring execution at a high level Ensure store-wide adoption of digital tools for operational execution Manage the planning, timelines, budget and communication of all required operational processes through workload planning and effective scheduling Oversee all freight flow operations and drives efficiency through process improvement Oversee stock replenishment strategy to meet customer demand and ensure inventory integrity Lead a culture of customer-first decision-making, ensuring all operations enhance the shopping experience Analyze financial and operational reports to make data-driven decisions that improve EBITA Aligs operational strategies with business goals to optimize store performance and growth Communicate store strategy to leadership and associates, ensuring clarity in operational goals Partner with store manager to improve operations and achieve business goals Identify long-term operational challenges and implement strategies for resolution WHAT YOU WILL BRING: 3 years of experience in retail operations, with proven leadership experience in a fast-paced environment Strong understanding of operational processes, inventory management, and freight flow Experience with workload planning, budgeting, and scheduling Comfortable using data and reporting tools to make business decisions and drive improvements Strong organizational and time management skills, with the ability to manage multiple priorities Proficiency with digital tools and technology platforms used in retail environments Excellent communication and interpersonal skills with the ability to lead and develop teams Proven ability to align operational strategies with business goals and enhance overall store performance Customer-first mindset with a commitment to delivering an elevated in-store experience Flexibility to work evenings, weekends and public holidays SALARY AND OTHER BENEFITS: The starting salary for this position is between [$65,000-$73,000 annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. [This position is also eligible for [bonus] [long-term incentive compensation awards].] Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [Contact Name/Department/Email]. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Revised 9/2025 "
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
WHO WE ARE: Saks OFF 5TH is the premier destination for luxury off-price fashion. In our approximately 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. YOU WILL BE: As the Assistant Store Director, Operations, you will play a critical leadership role in driving operational excellence and supporting overall store performance. You will oversee all operational processes, from workload planning and freight flow to inventory management and digital tool adoption, ensuring a smooth and efficient back-of-house operation. This role focuses on optimizing store operations to maximize efficiency, profitability, and customer satisfaction, while actively contributing to the broader business strategy. You’ll partner closely with the Store Director and leadership team to implement operational strategies, drive process improvements, and cultivate a customer-first culture that supports store growth. WHAT YOU WILL DO: Manage operational workload planning, balancing efficiency with business needs Oversee all store operational standards ensuring execution at a high level Ensure store-wide adoption of digital tools for operational execution Manage the planning, timelines, budget and communication of all required operational processes through workload planning and effective scheduling Oversee all freight flow operations and drives efficiency through process improvement Oversee stock replenishment strategy to meet customer demand and ensure inventory integrity Lead a culture of customer-first decision-making, ensuring all operations enhance the shopping experience Analyze financial and operational reports to make data-driven decisions that improve EBITA Aligs operational strategies with business goals to optimize store performance and growth Communicate store strategy to leadership and associates, ensuring clarity in operational goals Partner with store manager to improve operations and achieve business goals Identify long-term operational challenges and implement strategies for resolution WHAT YOU WILL BRING: 3 years of experience in retail operations, with proven leadership experience in a fast-paced environment Strong understanding of operational processes, inventory management, and freight flow Experience with workload planning, budgeting, and scheduling Comfortable using data and reporting tools to make business decisions and drive improvements Strong organizational and time management skills, with the ability to manage multiple priorities Proficiency with digital tools and technology platforms used in retail environments Excellent communication and interpersonal skills with the ability to lead and develop teams Proven ability to align operational strategies with business goals and enhance overall store performance Customer-first mindset with a commitment to delivering an elevated in-store experience Flexibility to work evenings, weekends and public holidays SALARY AND OTHER BENEFITS: The starting salary for this position is between [$65,000-$73,000 annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. [This position is also eligible for [bonus] [long-term incentive compensation awards].] Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [Contact Name/Department/Email]. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Revised 9/2025 "
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
Salary : $65,000 - $73,000