What are the responsibilities and job description for the Fifth Avenue Club Assistant position at Saks Fifth Avenue?
Company Description Saks Fifth Avenue is a premier destination for luxury fashion, dedicated to helping customers express their personal style through carefully curated and inspiring collections. Since 1924, the company has been known for delivering distinctive in-store experiences and highly personalized customer service. Saks Fifth Avenue integrates a leading digital platform with a network of exceptional stores across North America to create a seamless, omnichannel shopping experience. As part of Saks Global’s portfolio of luxury retail brands and real estate assets, the company continues to innovate in the luxury retail space. Individuals interested in shaping the future of luxury retail can explore additional roles and information at Saks Global’s careers site.
Role Description This full-time, on-site Assistant role is based at Saks Fifth Avenue in Fifth Avenue Club. The Assistant will support store leadership and sales teams with daily operational tasks, including organizing merchandise, maintaining club presentation standards, and supporting the Club Stylist. The role will also involve providing attentive customer support helping with fitting room coordination, and facilitating smooth customer transactions by collaborating with Club Management and staff. The Assistant will handle administrative tasks such as scheduling support, preparing basic reports, and managing correspondence or documentation as needed. This role requires consistent collaboration with cross-functional teams to ensure an efficient, service-focused, and brand-aligned store environment.
Qualifications
- Strong customer service skills with the ability to engage clients in a professional, welcoming, and inclusive manner.
- Solid organizational and time-management abilities to handle multiple priorities in a fast-paced retail environment.
- Comfort with basic technology, including point-of-sale systems, inventory tools, and common office software.
- Effective communication and teamwork skills to collaborate with sales associates, managers, and cross-functional partners.
- Reliability and flexibility to work a full-time schedule, including weekends, evenings, and holidays as business needs require.
- Previous retail, hospitality, or customer-facing experience is preferred but not required; willingness to learn and adapt is essential.
- Ability to stand for extended periods and safely handle light to moderate physical tasks, such as moving or organizing merchandise.