Procedural Scheduling Coordinator

Overview

Saint Vincent Hospital Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Saint Vincent Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The Procedural Scheduling Coordinator is responsible for scheduling patients for a specific department(s). The position has significant communication requirements with practice offices. The job requires excellent communication skills to build collegial relationships with physicians, patients, and staff. The position also requires interaction with physician offices to proactively drive business to the hospital.

Responsibilities

• Schedules clinical procedures to promote consistent high-quality clinical care, including scheduling the correct procedure, site, and supplies.
• Schedules and registers patients via phone interaction to organize, arrange, and coordinate patient and facility needs by considering variables such as diagnosis, personal resources, equipment needs, patient availability, patient need, duration of treatment, insurance eligibility, safety needs, and physician orders.
• Communicates with physician offices to proactively manage dedicated time (such as block time), including anticipating scheduling changes such as additional open time (from block time releases, as applicable) or future availability.
• Promptly informs physician offices of hospital changes. In the absence of the lead, supervisor, or manager, provides oversight for the Scheduling Department.
• Partners with facility leadership team to manage capacity utilization.
• Provides insights and opportunities for enhanced utilization based on day-to-day working and understanding of the procedural schedule.

Qualifications

• Required:
  • Education: High school diploma (or equivalent)
  • Experience: 2 years of scheduling experience (or related)

• Preferred:
  • Education: Bachelor’s degree in a related field

Organization Description

Saint Vincent Hospital has been providing high-quality healthcare to Worcester and the surrounding communities for more than 125 years. At Saint Vincent Hospital, we believe you should have access to the treatments you need without having to travel far from home. We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer-assisted joint replacements. Some of the distinctions we have received include designations as a Blue Distinction Center for Cardiac Services, Bariatric Surgery, and both Knee and Hip Replacement. We continue to be leaders in advanced treatments like ourCyberKnife Radiosurgery, and our Cardiac Rehabilitation Program whichoffers a unique, specialized approach to overcoming heart health challenges. Healthgrades awarded Saint Vincent Hospital #1 in Cardiology in the state and one of Americas 100 Best Hospitals for Coronary Intervention in 2023 and 2024, which puts Saint Vincent Hospital in the top 5% of hospitals nationwide for coronary intervention. At Saint Vincent Hospital, you can grow your career skills through a wide range of specialties and help support the overall health of our community. Join our team!

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Salary : $16 - $24