What are the responsibilities and job description for the Receptionist position at Saint Therese?
Part-Time | Receptionist
Currently Available Schedules and Shifts:
- Morning Shift: 7:00am - 3:30pm | 72 hours per two week pay period
- Evening Shift: 3:30pm - 8:00pm | 22 - 32 hours per two week pay period
- Positions include working every other weekend and every other holiday
Benefits: Competitive wages, healthcare, dental, retirement benefits, tuition discounts, scholarships, PSLF Eligible Employer, and more. *Same Day Pay Available*
The Difference You’ll Make
As a Receptionist at our IHM facility in Monroe, MI, you will be first point of contact to provide a welcoming atmosphere for our visitors and residents. You will help guide guests to where they are looking to go and be the go-to person for answering questions. If you have a passion for working with seniors and take pride in creating a warm, supportive environment, we would love to have you on our team.
-Serve as the first point of contact by greeting visitors, residents, families, and vendors in a professional and welcoming manner
-Answer and manage a multi-line phone system, directing calls to the appropriate departments or team members
-Provide clear directions and general information to visitors and guests
-Support administrative and clerical tasks for multiple departments as needed
-Maintain a calm, organized front desk environment while managing multiple priorities
-Communicate professionally and effectively with residents, families, team members, and external partners
-Demonstrate strong customer service skills while supporting a positive community experience
Minimum Qualifications
-Minimum one year of previous experience as a receptionist or administrative experience in a fast-paced environment
-Experience using Microsoft Office (Word, Outlook, Excel)
-Professional, friendly, and service-focused demeanor
-Strong verbal and written communication skills
-Ability to effectively communicate with staff, residents, families, vendors, and visitors in a variety of situations
-Strong multitasking, organization, and prioritization skills
-Ability to work independently with minimal supervision
-Basic typing skills (approximately 30–35 words per minute)
Preferred Qualifications
-Experience in healthcare, senior living, hospitality, or customer-facing service roles
Rewards That Support You
-Competitive pay with credit for experience
-Medical, Dental, Vision (60 hrs. per pay period)
-HSA / FSA options
-Employer-paid Life Insurance (60 hrs. per pay period)
-PTO
-403(b) with employer match
-Tuition discounts and scholarship
-PSLF Eligible Employer
-Employee discount program
-Pet insurance (yes, really)
-Same Day Pay (UKG Wallet)
-Career growth opportunities
Do Ordinary Things with Extraordinary Love
Join Saint Therese at IHM, a Top 200 Workplace, and build meaningful relationships with seniors in a close-knit community focused on personalized, compassionate service. Work alongside a dedicated care team, support residents across care settings, and be part of a mission-driven organization committed to exceptional, person-centered care.
Our IHM community includes 224 independent living, assisted living, and memory care apartments, along with 56 skilled and transitional care units, designed to support residents through changing health needs while maintaining dignity, comfort, and meaningful community connections.
Saint Therese IHM webpage
About Saint Therese
Saint Therese is a faith-based, nonprofit senior living organization with more than 60 years of experience providing compassionate, person-centered care. We serve communities in Minnesota, Michigan, and Ohio and provide home care, outpatient therapy, and wellness services throughout the Twin Cities.
If you are ready to grow your career while making a meaningful difference in the lives of those we serve, we would love to meet you. Apply today!
Saint Therese is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.