What are the responsibilities and job description for the Certified Case Counselor Lead position at Saint Michael's Medical Center?
Overview
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Michael's Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Established by the Franciscan Sisters of the Poor in 1867, Saint Michael's Medical Center is a 358-bed regional tertiary-care, teaching, and research center in the heart of Newark's business and educational district and is accredited by The Joint Commission. Combining state-of-the-art technology, the latest diagnostic and therapeutic procedures, leading-edge research, and a network of highly qualified physicians, nurses, and allied health professionals, the hospital provides top-quality health care services delivered with compassionate care.
The first medical institution in New Jersey to perform open-heart surgery, and the first to develop a cardiac catheterization program, Saint Michael's Medical Center is home to the Heart and Vascular Institute, which offers a comprehensive array of innovative cardiac treatments and procedures. Learn more at www.smmcnj.com .
Responsibilities
The Certified Case Counselor – Lead (CCC-MCM) is a non-exempt, with no direct staff reporting role, responsible for overseeing the administrative needs of the case management team of the Peter Ho Memorial Center (PHMC). The CCC-MCM Lead plans and manages work distribution of the case management team. The responsibilities include training new staff and coordinating with the Department Manager for scheduling shifts and lunch breaks. The CCC-MCM Lead will also support the case management team with completion of intakes, psychosocial assessments, development, and re-evaluation of individualized client service plans and follow up on referrals as often as needed. Maintains documentation in EPIC, NJDOH system (CareWare), and Ryan White Grant reporting systems (CHAMPS), ensuring accurate & prompt data entry of service deliverables of the case management team. The CCC-MCM Lead educates and consults with service providers and consumers concerning HIV disease and the process of meeting consumers identified needs.
Qualifications
The lead will be responsible for all duties of CCCII to include providing direct case management services to patients of PHMC on an estimated ratio of 50% of Certified Case Counselor II (MCM) caseload. The CCC-MCM Lead provides guidance and assistance in assessing medical, insurance, housing, social services, community, legal, financial, and other services to the patients of the Peter Ho Memorial Center. CCC-MCM Lead responsibility also includes client-specific advocacy and review of use of services, including face-to-face, telephone, and other forms of communication.
Education, Experience, Training
Saint Michaels Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $17.33 to $30.53. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Full Time
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Michael's Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Established by the Franciscan Sisters of the Poor in 1867, Saint Michael's Medical Center is a 358-bed regional tertiary-care, teaching, and research center in the heart of Newark's business and educational district and is accredited by The Joint Commission. Combining state-of-the-art technology, the latest diagnostic and therapeutic procedures, leading-edge research, and a network of highly qualified physicians, nurses, and allied health professionals, the hospital provides top-quality health care services delivered with compassionate care.
The first medical institution in New Jersey to perform open-heart surgery, and the first to develop a cardiac catheterization program, Saint Michael's Medical Center is home to the Heart and Vascular Institute, which offers a comprehensive array of innovative cardiac treatments and procedures. Learn more at www.smmcnj.com .
Responsibilities
The Certified Case Counselor – Lead (CCC-MCM) is a non-exempt, with no direct staff reporting role, responsible for overseeing the administrative needs of the case management team of the Peter Ho Memorial Center (PHMC). The CCC-MCM Lead plans and manages work distribution of the case management team. The responsibilities include training new staff and coordinating with the Department Manager for scheduling shifts and lunch breaks. The CCC-MCM Lead will also support the case management team with completion of intakes, psychosocial assessments, development, and re-evaluation of individualized client service plans and follow up on referrals as often as needed. Maintains documentation in EPIC, NJDOH system (CareWare), and Ryan White Grant reporting systems (CHAMPS), ensuring accurate & prompt data entry of service deliverables of the case management team. The CCC-MCM Lead educates and consults with service providers and consumers concerning HIV disease and the process of meeting consumers identified needs.
Qualifications
The lead will be responsible for all duties of CCCII to include providing direct case management services to patients of PHMC on an estimated ratio of 50% of Certified Case Counselor II (MCM) caseload. The CCC-MCM Lead provides guidance and assistance in assessing medical, insurance, housing, social services, community, legal, financial, and other services to the patients of the Peter Ho Memorial Center. CCC-MCM Lead responsibility also includes client-specific advocacy and review of use of services, including face-to-face, telephone, and other forms of communication.
Education, Experience, Training
- Minimum of five (5) years’ experience. Working in case management, discharge planning or other health related field preferred. Working with persons with or at high risk of HIV infection preferred.
- Bachelor Level degree required, Master’s in Social Work, psychology, or other health care related field preferred.
- Prior supervisory experience is preferred.
- Ryan White Case Management Certificate obtained within 6 months of hire required.
- Experience and knowledge in basic to intermediate computer skills (Microsoft Office: Word, Excel, PowerPoints, email, etc.). MCM training within 3 months of hire and maintain current.
Saint Michaels Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $17.33 to $30.53. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Full Time
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Salary : $17 - $31