Job Description

The Ambassador is the initial, positive contact point for patient, visitor, and customer encounters. Duties include basic office procedures, telephone and face-to-face customer communications, and other clerical duties to support the facility. The Ambassador will be at specific entrances within the hospital and will provide a warm, professional, and friendly greeting to those who enter the building.

• Ensure communication about visitor policy including masking.
• Ensure that necessary personal protective equipment is accessible for those entering the building at various entrances.
• Provide information and direction to any patient and/or visitor of the facility at an information desk.
• Locate patients on the computer and provide clear and concise information and direction to the visitor using various communication tools include oral and written directions.
• Receive patient belongings or deliveries and will be responsible for logging/documenting these items and will ensure that they are delivered timely.
• May assist in escorting a visitor to a specific destination and should have a strong overall knowledge of the facility layout.
Answer incoming phone calls and will take the necessary action on the calls as needed.

Work Shift: 20 hours per week, 10AM to 2PM, M-F

Job Requirements

Applicable Experience:

Job Details