What are the responsibilities and job description for the Patient Access Representative position at Saint Joseph Health System (Indiana)?
Patient Access – Registrar
Emergency Department
Mon-Fri 3:00pm-11:30pm
Every other weekend & holiday
Saint Joseph Health System is proud to offer Daily Pay. Work Today, Get Paid Today!
Why Saint Joseph Health System?
At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.
What we offer:
Tuition reimbursement for all full and part-time colleagues effective first day of employment
100% paid tuition for ASN to BSN program (paid directly to learning partner)
Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
Retirement savings account with employer match
Generous paid time off program 7 paid holidays
NO mandatory overtime
Employee referral incentive program
State of the art equipment, unlimited CEU’s and supportive team approach
Position Summary:
The Patient Access Registrar welcomes and assists patients and families at check-in, ensuring a positive experience. Responsibilities include collecting and verifying demographics, insurance details, and required signatures, as well as explaining patient liabilities and obtaining necessary authorizations. This role supports timely service delivery and may involve guiding or escorting patients and visitors within the facility. All interactions should reflect empathy, accuracy, and respect for patient confidentiality.
What you will do:
Greet and register patients upon arrival.
Confirm insurance, benefits, and patient details.
Collect co-pays, signatures, and necessary documentation.
Provide support and directions to patients and visitors.
What you will need:
High school diploma required; associate’s degree or equivalent experience preferred.
At least one year of experience in healthcare or customer service preferred.
Excellent communication and organizational skills.
Ability to multitask in a fast-paced environment
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.