Waitstaff Taylors

KNOWLEDGE, SKILLS, ABILITIES, QUALIFICATIONS:

1. Must be at least 18 and be a high school graduate or G.E.D.
2. Must have over 6 months of wait staff experience in a restaurant setting.
3. Must demonstrate the ability to comprehend and follow established procedures and a range of verbal/written instructions with a high degree of accuracy.
4. Must read, write, and speak English in an understandable manner.
5. Must demonstrate dependability and excellent communication and problem-solving skills, be honest, exhibit a warm, cheerful, caring manner and be regularly at work, on time, as scheduled.
6. Must have the ability to adapt to changing organizational needs, work flexible hours to meet the scheduling requirements. 
7. Must be professional in actions, neat attire appropriate to the position, excellent customer service skills, and desire to work with and serve older adults.
8. Must demonstrate the ability to comprehend and follow established procedures, be able to multi- task, be able to work independently and perform various duties without close supervision.

ESSENTIAL FUNCTIONS, DUTIES AND ACCOUNTABILITIES:

1. Performs a variety of food preparation duties; Washes, peels, cuts, chops fruit/vegetables for salads and garnishes; slices breads, cakes, and pies; pours beverages and scoops ice cream.
2. Prepares and portions salads and desserts.
3. Follows place setting diagram to ensure correct table set-up for lunch and dinner; takes food orders and ensures meals are served in a timely manner. Performs a wide variety of table service duties; serves and removes dishes from residents left side, pours beverages with a glass in place, clears soiled dishes between courses; offers additional beverages, folds napkins.
4. Presents guest checks for resident and visitor meals according to procedures and meal charge schedule using the POS system.
5. Performs cleaning, mopping of ceramic floors and stock pantry areas per safety and service policies/guidelines; fills and sets up dishwasher, scrapes and washes dishes when needed, and loads/unloads clean dishes and puts in storage, cleans, and sanitizes equipment including dishwasher, food carts, refrigerator, sinks and worktables, washes/dusts tables and chairs, returns used linens, empties garbage vacuums and/or uses carpet sweeper as needed.
6. Retrieves voice mail meal reservations in Taylor’s as assigned.
7. Sets up, pours and serves alcoholic beverages as requested.
8. Assures that all resident/client rights are always maintained. Reports any violations or suspected deviations immediately, according to Saint John's policy.
9. Maintains confidentiality of all department and organizational information.
10. Knows and follows existing lines of communication and authority.
11. Works tactfully and cooperatively with residents, clients, families, visitors, and staff throughout the organization.
12. Attends in-services, meetings, seminars as required and changes schedule or works overtime to meet the needs of the residents.