What are the responsibilities and job description for the Quality & Continuous Improvement Manager position at Saint-Gobain Ceramics - SGP?
WHY DO WE NEED YOU?
The Quality & Continuous Improvement Manager (internally referred to as: Operational Excellence Manager) plays a critical role in driving a culture of continuous improvement, operational efficiency, and quality excellence within our Louisville, KY facility. This role leads the development, implementation, and oversight of the site’s Quality, Health, Safety, and Environmental (QHSE) programs, ensuring full compliance with corporate and regulatory standards. The position provides strategic leadership to the Quality Department and related technical functions, aligning people, processes, and performance with business objectives.
As a key member of the leadership team, the Operational Excellence Manager maintains and enhances the plant’s AS9100 Quality Management System, oversees EHS program execution, and champions World Class Manufacturing (WCM) methodologies to strengthen process capability and overall operational performance. This position collaborates closely with cross‑functional partners, customers, suppliers, and internal stakeholders to promote customer focus, mitigate risk, and advance continuous improvement initiatives across the organization.
IS THIS JOB FOR YOU?
Education
At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.
LEGAL STATEMENT
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.
Benefits In Joining Us
We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:
The Quality & Continuous Improvement Manager (internally referred to as: Operational Excellence Manager) plays a critical role in driving a culture of continuous improvement, operational efficiency, and quality excellence within our Louisville, KY facility. This role leads the development, implementation, and oversight of the site’s Quality, Health, Safety, and Environmental (QHSE) programs, ensuring full compliance with corporate and regulatory standards. The position provides strategic leadership to the Quality Department and related technical functions, aligning people, processes, and performance with business objectives.
As a key member of the leadership team, the Operational Excellence Manager maintains and enhances the plant’s AS9100 Quality Management System, oversees EHS program execution, and champions World Class Manufacturing (WCM) methodologies to strengthen process capability and overall operational performance. This position collaborates closely with cross‑functional partners, customers, suppliers, and internal stakeholders to promote customer focus, mitigate risk, and advance continuous improvement initiatives across the organization.
IS THIS JOB FOR YOU?
Education
- Bachelor’s degree in a Science or Engineering discipline (Required)
- Master’s degree in Engineering, Science, Business, or a related field (Preferred)
- A minimum of one year of experience in personnel management, technology implementation, and project management (Required)
- A minimum of 2 years of relevant manufacturing engineering experience (Preferred)
- Thorough understanding of engineering principles, theories, and practical application (Required)
- Experience maintaining or improving Quality Management Systems, ideally AS9100
- Knowledge of EHS compliance requirements and related regulatory expectations
- Familiarity with process improvement methodologies, including WCM, lean, or continuous improvement tools
- Capability to support prototype‑to‑production transitions and ensure manufacturability
- Green Belt Certification (Preferred)
- WCM / Continuous Improvement Certification (Preferred)
At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.
LEGAL STATEMENT
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.
Benefits In Joining Us
We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:
- Excellent healthcare options: Medical, vision, prescription & dental
- Family Focus & Balance: Parental leave, paid time-off, and Employee Assistance Program
- Financial Security: Competitive 401(k), Company-funded Retirement Accumulation
- Plan, and Employee Stock Purchase Program (PEG)
- Tuition Reimbursement: Continuing education for every season of your career
- Pet Insurance options: Insurance plan & prescription discount program for your furry friends
- Employee Recognition Programs
- PerkSpot: Our exclusive one-stop online discount marketplace
- LiveWell: Rewarding you for living a healthy lifestyle