Unit Secretary - ER

Overview

Saint Francis Hospital Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Saint Francis Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Performs general clerical duties on a nursing unit by preparing, compiling, and maintaining records in a hospital nursing unit. Integral part of the nursing team that acts as receptionist, performs clerical and secretarial duties, and is a liaison between patients, visitors, physicians, ancillary departments, and nursing staff. Bartlett Unit Secretaries may act as Nurse Assistant and must have the required certifications necessary for their department.

Responsibilities

• Perform general clerical duties on the nursing unit, including preparing, organizing, and maintaining patient records, charts, and documentation to ensure accuracy and compliance.
• Serve as the primary point of contact and receptionist for the unit, greeting patients and visitors, answering phone calls, and directing inquiries appropriately.
• Coordinate communication among patients, visitors, physicians, nursing staff, and ancillary departments to support efficient patient care and unit operations.
• Provide administrative and secretarial support to the nursing team, including scheduling, data entry, and managing unit correspondence and reports.
• Assist with basic patient care tasks as needed (when certified), functioning as a Nurse Assistant and supporting clinical staff in delivering quality care.
• Performs related duties as required

Qualifications

• Required:
  • Education: High School Graduate or GED
  • Experience: Must be familiar with medical terminology, and have experience with the use of a computer
  • Licensure/Certification:
    • CPR is required for all Unit Secretaries
    • Bartlett Unit Secretaries in the Emergency Dept. and Float Pool must also have CPI
    • Memphis Behavioral Health Unit Secretaries must also have CPI
• Preferred:
  • Experience: Previous experience as a Unit Secretary preferred.

Organization Description

Saint Francis Hospital-Memphis is a 479-bed full-service hospital located at 5959 Park Avenue in Memphis, TN.Offering a wide array of medical services, Saint Francis is noted for its many Centers of Excellence, including its Center for Surgical Weight Loss, Joint & Spine Center, Heart & Vascular Center, Chest Pain Emergency Center, and Surgical Services including its Center for Robotic Surgery, Diabetes Center, and Cancer Center.The hospital has been recognized for excellence of care by United Healthcare, CIGNA, Blue Cross/Blue Shield, and Aetna. Saint Francis Hospital serves as an academic training site for University of Tennessee Surgical, Family Practice, and Psychiatric Residents. The hospital is accredited by the Joint Commission on the Accreditation of Healthcare Organizations, the nations oldest and largest hospital accreditation agency. At Saint Francis Healthcare, you can grow your career skills and be a vital member of our team where we strive to be No. 1 in quality, safety and service excellence. Join our team!

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