What are the responsibilities and job description for the Career Navigator position at Saint Francis Health System?
Job Summary: The Career Navigator is responsible for guiding individuals, both internal staff and external candidates, through career exploration, education pathways, and employment opportunities within the Saint Francis Health System (SFHS). This role supports workforce development initiatives, promotes career mobility, and enhances talent pipelines by providing personalized career coaching and resource navigation.
Minimum Education: Bachelor’s degree in Business, Education, Human Resources, or related field.
Licensure, Registration and/or Certification: None.
Work Experience: Minimum 3 years experience in career development, talent acquisition, or workforce development. Experience with applicant tracking systems and career development platforms. Career navigation experience, preferred.
Knowledge, Skills, and Abilities: Sound knowledge of Microsoft 365 and other applicable software. Knowledge of healthcare career pathways and credentialing requirements. Basic knowledge of workforce development strategies and community engagement. Excellent communication skills, both written and verbal that present clear and concise information. Strong interpersonal skills. Ability to organize and prioritize work effectively. Sound ability to work with diverse populations and build trust-based relationships.
Essential Functions and Responsibilities: Provides career counseling and guidance to individuals exploring healthcare careers; helping them understand various roles, required qualifications, and potential career trajectories. Administers and conducts career assessments and develops personalized career plans including connecting individuals to internship opportunities, mentorships, and shadowing opportunities, to provide real-world exposure and hands-on experience in clinical and non-clinical settings. Designs and facilitates workshops on job readiness, interview preparation, professional communication, resume writing, and workplace expectations. Collaborates with internal departments and external partners to support career pathways, such as community organizations, educational institutions, and workforce agencies, to build and sustain robust career pathways into healthcare professions. Monitors, tracks and evaluates participant progress, maintaining accurate records and generating reports on program outcomes, placement rates, and engagement metrics to inform continuous improvement. Represents the health system at career fairs, school events, and community forums, promoting healthcare careers and building awareness of available programs and resources. Supports pipeline initiatives aimed at engaging career changers, students, and individuals from underserved communities, helping to diversify and strengthen the future healthcare workforce. Builds strategic academic partnerships with both local and distant healthcare education programs, colleges, and universities to strengthen talent pipelines, align training with workforce needs, and create collaborative opportunities for internships, clinical placements, career development initiatives and serve as a point of contact. Collaborates with internal professional development teams to ensure alignment between training initiatives and workforce needs, supporting continuous learning and career advancement across the organization. Serves on academic partner advisory boards, providing strategic input on curriculum development, workforce alignment, and partnership initiatives that support healthcare career pathways and talent pipeline growth. Manages and oversees the full lifecycle of the scholarship programs, including coordinating candidate outreach and interviews, facilitating the selection process in collaboration with key stakeholders, tracking and evaluating student academic progress throughout the duration of the scholarship, and managing the timely and accurate disbursement of scholarship funds in accordance with program guidelines and organizational policies. Collaborates with talent to help scholars find jobs after graduation, and completes the initial collections process for scholars.
Decision Making: Independent judgment in making decisions involving non-routine problems under general supervision.
Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.
Special Job Dimensions: Ability to work occasional evenings. Ability to travel occasionally.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Saint Francis Health System is an EOE/Vet/Disabled employer. Equal Employment Opportunity (EEO) is the law.