Receptionist - Faith Formation Support

St. Elizabeth Ann Seton Parish, located in Crofton, Maryland, seeks a part-time Receptionist - Faith Formation Support. The Receptionist will provide receptionist services and clerical support for the parish office. The weekly hours are 19 and this position is non-benefit eligible.

Essential Functions

Front Desk Operations

• Answer and direct incoming phone calls in a timely and courteous manner; determine the nature of calls and route appropriately.
• Take accurate messages and ensure timely delivery.
• Greet visitors and parishioners, identify their needs, and guide them to the appropriate personnel.

Security and Monitoring

• Utilize Unifi security cameras to observe entryways and monitor movements through reception.
• Maintain awareness of staff and visitor activity, report suspicious behavior, and follow security protocols diligently

Data Management and Record Keeping

• Serve as the reviewer or second set of eyes for new parishioner registrations, data input into Ministry Platform, and updates to parishioner contact information.
• Update Baptismal records and other Sacramental records in Ministry Platform and the Sacramental Registries as needed.
• Assist in filing, sorting, and organizing Faith Formation and Sacramental Preparation paper records.
• Have working knowledge of Ministry Platform to run reports for Faith Formation directors as needed.

Event and Internal Communication Support

• Assist with organizing Faith Formation and Sacramental events and meetings, including preparing materials and meeting spaces beforehand. This may also include being present during the events on evenings and weekends to greet families, gather questions, etc.
• Communicate regularly with other Faith Formation administrative staff regarding any event or meeting issues, attendance numbers, and other information as needed.
• Assist in Sacrament preparation including creating certificates, preparing special materials, and other tasks as needed.

Baptism Coordination

• Leads and implements the baptism preparation Program in consultation with the Pastor, including facilitating meetings, liturgies, and coordinating with families who can't attend regular sessions.
• Demonstrates leadership and team Development, including recruiting, training, supervising, and evaluating Baptism Preparation Team Members and fostering effective team dynamics.
• Handles administrative duties, such as collecting registrations and fees, maintaining contact lists, preparing certificates, updating sacramental records, and managing required materials and resources.

Position Qualifications

• High School diploma or equivalent; minimum of three years' experience as a receptionist in a professional work environment.
• Basic level of proficiency in the use of Microsoft Office suite of products.
• Have working knowledge of Ministry Platform to run reports for Faith Formation directors as needed.
  
• General knowledge of the Catholic Church, including Sacraments.
• Thorough knowledge of modern office practices and procedures, and the use of office machines and equipment; including fax, copiers, and postage machine.
• Ability to project a courteous, warm, and welcoming, and empathetic image to the public and to all constituents, whether on the telephone or in person.
• Ability to maintain confidentiality and professional demeanor in all situations.
• Ability to communicate effectively orally and in writing.

Pay Rate: $17.00, Hourly

Benefits

We offer a generous paid sick leave benefit with this position, and employee automatic enrollment in the 403(b) plan.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.