Benefits and Entitlements Specialists

Job Summary:

The Benefits and Entitlement Specialist is responsible for ensuring the accurate maintenance, renewal, and compliance of client public benefits, including Medicaid, Social Security, SNAP, and HEAP. Reporting to the Senior Accountant, this role plays a critical part in protecting agency revenue, supporting client stability, and ensuring timely and compliant benefit determinations for individuals in congregate care.

Duties and Responsibilities:

· Manage the full lifecycle of client public benefits, including initial intake, ongoing maintenance, and recertification for Medicaid, Social Security, SNAP, and HEAP.

· Track, submit, and follow up on all time-sensitive documentation to ensure uninterrupted client benefits.

· Monitor benefit eligibility status and proactively address issues that could impact coverage or funding.

· Maintain accurate and auditable records related to benefits, renewals, and correspondence with State and local agencies.

· Coordinate with Revenue Support Offices, Medicaid, Social Security Administration, OTDA, DSS, and other external entities to resolve benefit-related issues.

· Ensure proper notification and documentation related to congregate care placement and changes in client status.

· Support fiscal integrity by ensuring benefits are maximized appropriately and aligned with regulatory requirements.

· Maintain compliance with all applicable federal, state, and local regulations governing public benefits and entitlements.

· Escalate complex or high-risk benefit issues to the Senior Accountant in a timely manner.

Education & Experience

· Bachelor’s Degree preferred; Associate’s Degree with relevant experience required.

· Minimum of two (2) years of experience working with public benefits or entitlements in a social services, healthcare, or human services setting preferred.

Knowledge, Skills & Abilities

· Working knowledge of Medicaid, Social Security, SNAP, and public benefit eligibility processes.

Pay: $62,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $62,000 - $65,000