Food Runner

FLSA Status:  Non-Exempt

Position Summary:  This position’s primary responsibility is delivering food from the kitchen area to the table.  This position reports to the Restaurant Manager.

Major Responsibilities:

·       Deliver food orders from the kitchen to customers’ tables rapidly and accurately

·      Act as the contact point between Front of the House and Back of the House staff, trainer.

·      Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)

·      Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins

·      Ensure food is served in accordance with safety standards (e.g. proper temperature)

·      Check in with customers and take additional orders or refill water, as needed

·      Answer guests’ questions about ingredients and menu items

·      Moves tables and chairs into position for meal service or special function.

·      Collects trashes, after each meal service, cleans front-of-house serving area. 

·      Setup/breakdown of buffets and table moving.

·      Keep ice bins in service and bar areas filled.

·      Collects soiled linen from dining room and delivers to linen pick up area.

·      Assists with banquet set up and tear down.

·      Helps maintain a fully stocked buffet/salad bar while maintaining that it is also clean & orderly.

·      Assist servers with sorting and polishing of silverware and folding and rolling of linens.

Skills and Abilities:

·      Prefer at least one year experience as a bus person at an upscale restaurant or club.

·      Must be able to understand and speak enough English to understand and follow directions

·      Understanding of hygiene and food safety rules

·      Physical ability and stamina to carry heavy trays and stand for long hours

·      Availability to work various shifts, including weekends

·      Multi-tasking abilities

·      Good oral communication skills

·      Ability to remain calm and professional in a fast-paced work environment

Education/Training/Certificates/Licenses:

·         High school diploma or equivalent.

Working Conditions: 

This position may be indoors or outdoors, at any food outlet.  May also work at cater-outs in members’ homes.   Must be able to stand and walk continuously for several hours at a time.  Must have flexibility to bend, stoop, and reach overhead to obtain needed supplies. Must be able to lift trays of dishes, approx. 20 lbs. at a time.

* Hours and days fluctuate according to level of business.

Note:  The statements shown in each section of this job description are not intended to be

all-inclusive.  They represent typical elements and criteria necessary to successfully perform

the job.  Job duties and responsibilities of a similar nature may be added to or changed from

time-to-time.