SUD Case Coordinator

SUD Case Coordinator - Qualification and Competencies

• Bachelor’s degree in human services related field or CASAC preferred. Five (5) years of qualifying experience may be substituted for a bachelor’s degree.
• Minimum of three years’ experience working with substance use disorder or mental health population.
• Demonstrates organizational and communication skills which would enable effective interaction with agency staff, consumers, families and the community.
• Critical thinking and sound judgment skills are necessary.

Schedule

• Mondays-Friday 9am-5pm

Locations

• Office: Jamaica, NY
• Travel: Manhattan & Brooklyn

SUD Case Coordinator - General Description

Provide support and services to assist consumers with maintaining sobriety and psychiatric stability. Provide linkages for obtaining substance use and/or psychiatric treatment within a community environment.

SUD Case Coordinator - Duties and Responsibilities

• Delivers residential and support services following the OASAS Permanent Supportive Housing Program Guidelines and consistent with the Housing First Approach.
• Encourages and supports consumers to maintain sobriety and psychiatric stability by providing counseling, crisis intervention, referrals for substance use and mental health treatment, encouraging involvement in a structured daytime activity, and utilizing other available resources.
• Provides evidence based therapeutic inventions for adults within the community. Teaches coping mechanisms and relapse prevention skills.
• Works with relevant providers to ensure coordination of all services (Substance Use, Psychiatric, medical treatment resources, etc.)
• Provides direct, face-to-face services and treatment to recipients from diverse backgrounds in the community (off-site) as needed based on recipients and/or family preferences.
• Consists of heavy travel in NYC areas. (Manhattan, Brooklyn, Queens). Visits each assigned consumer in-person in their natural environment/apartment or the community at least 2 times a month or more frequently as needed.
• Teaches independent living skills necessary to sustain consumers in the community and prevent homelessness such as: apartment maintenance, socialization skills, budgeting including rent, self-medication, personal care, travel training, shopping, cooking, and returning to school or the work force.
• Develops Individualized Recovery Plans in conjunction with consumers and treatment teams; encourages follow through on all goals in areas including but not limited to: medication management, employment and vocational training, substance use treatment services, mental health treatment services, and referrals for community-based services.
• Ensures fire safety equipment is installed in apartments sites are in working condition; also teaches consumers to utilize this equipment.
• Teaches consumers who to contact for emergencies including, but not limited to, medical, psychiatric, fire, lack of food, etc.
• Accepts and follows through on other duties as assigned.

EEO Statement

SAIL does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expressions, national origin, age, disability, veteran status, marital status, or based on an individual status in any group or class protected by applicable federal, state or local law. SAIL welcomes and encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

#april2026

Job Type: Full-time

Pay: $21.44 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Loan forgiveness
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Preferred)

Work Location: On the road

Salary : $21