What are the responsibilities and job description for the East Coast Account Manager position at Saicon?
Job Description:
We specialize in Drug Delivery offering Innovative Devices, Services and Solutions focused on the Patient Experience. Pharma is part of Aptar Group, a global leader of dispensing systems for the packaging industry. Aptar Pharma has been setting the standard in drug delivery for decades providing health technology solutions and services enabling effective patient treatment.
What You Will Do:
We have an exciting new opportunity as an Account Manager for Gateway Analytical to manage accounts in specific territories, develop lasting relationships with clients, generate new clients and relaying all important information to the laboratory. The primary mission of the Account Manager is to build, maintain and develop strong partnerships with clients.
What Aptar Pharma Is Looking For:
- Generate and increase sales revenue and profitability goals.
- Manage and grow client portfolio through prospecting, cold calling, customer facing meetings and closing.
- Secure and nurture long-term partnerships with designated client portfolio.
- Monitor, report, elevate and develop solutions on customer satisfaction initiatives.
- Engage in complex problem solving including technical, commercial, quality, regulatory.
- Develop, manage and leverage internal network to facilitate resolution of complex discussion.
- Prepare and monitor budget assumptions for client portfolio.
- Propose and establish contractual framework with large accounts, i.e. Supply Agreements, Long Term Pricing Contracts, Annual Price review, etc.
- Actively participate in the preparation, negotiation and enforcement of relevant legal agreements.
- Apply Industry knowledge of the pharmaceutical injectable and biomedical markets
- Identify and qualify new opportunities within project portfolio.
- Organize and or participate in trade shows or conference.
- Monitor and communicate industry to interested stakeholders.
- Maintain accurate master data; manage key sales data and sales reporting systems.
- Remain current on applicable industry and pharmaceutical industry news, product developments.
- Prepare and report relevant information in visit and monthly reports.
Education:
- BS in Chemistry, Biomedical or related scientific field.
- 5 years of experience in Pharmaceutical services and medical device industries. 7 years of experience account management in B2B direct pharmaceutical companies, industry.
- Must possess strong computer skills utilizing CRM and MS Office and other platforms like HubSpot and PandaDocs.
- Must also have a good understanding of regulatory requirements.
- Must have proven and effective communication skills.
- The ability to develop and deliver presentations, lead complex technical and business discussions internally and externally, influencing all stakeholders.
- Must be detail oriented and rigorous, independent and self-motivated, and a strategic thinker with good analytical skills.
- Account manager must also be a team player and have a proven ability to work in a multicultural environment and possess effective and efficient time management skills.
- Work Location: Indoors, heated/air-conditioned office/lab.
- Work Postures: Position is essentially sedentary; incumbent spends occasional time walking and standing.
- Lifting/Carrying: Occasional lifting/carrying of boxes and supplies up to 50 pounds.
- Equipment: Often uses personal computer, lab equipment, copy machine, and fax machine.
- Visual Activity: Ability to view computer screens, reading scripts and reports, observing experiments (color recognition, depth perception, close-up reading)
- Hearing: Position entails moderate amount of phone contact, incoming and outgoing.
- Work Hours: 40 hours per week, Monday - Friday and ability to travel 40% of the time.
- Typical Mental Demands: Incumbent may encounter some stress in managing multiple projects or performing multiple tasks.
- Typical Working Conditions: Office environment/ Travel
- NOTE: Although not typical in Gateway Analytical the laboratory environments may contain hazardous exposure to fumes, dust, and other toxic substances. It is the responsibility of the employee to understand the hazards, wear proper PPE, and exercise extreme caution while working in such situations.
- This job description is intended to be a representative summary of the major responsibilities and accountabilities for the incumbents holding this position. The incumbents may be requested to perform job-related tasks other than those stated in this description.
- An exciting, diverse and value based working environment
- Award-winning corporate university offering personal development and training opportunities.
- Competitive base salary
- Contribute to the communities where we reside.
- Innovative benefits plan which includes: 401k plan with Company matching benefit, paid time off, medical, dental, vision, life, disability and more