Technical Intern

Job ID 2612499

Location Santa Ana, CA, US

Date Posted 2026-05-12

Category Student

Subcategory Intern Technical

Schedule Casual (includes On-Call and Temporary)

Shift Day Job

Travel No

Minimum Clearance Required None

Clearance Level Must Be Able to Obtain None

Potential for Remote Work ORA_HYBRID

Description

SAIC is seeking interns for Summer 2026. This internship provides an exciting opportunity to work on cutting-edge projects and gain hands-on experience in the field. This is a paid internship opportunity as part of the Network and ITSM Team on the SAIC contract with the County of Orange.

This is a hybrid role. Interns are expected to come into a SAIC office located in Santa Ana, CA a couple of days a week. The remaining work days will be remote.

What is in it for you?

• Mentorship from corporate professionals who build technical solutions for business partners.
• Training through a structured learning curriculum which includes formal Business Development professionalization and skills development.
• Coaching and professional development feedback intended to enhance your skills and likelihood of success in a competitive corporate environment.
  
  

Network Team Responsibilities

• Contribute individually and/or as a team member to support our customer’s unique mission needs.
• Work with key stakeholders to accomplish goals and objectives to support SAIC’s project/program portfolio.
• Build awareness and experience of key capability skills in support of SAIC business efforts.
• Conduct data and process analysis to support development of key solutions.
• Participate in team meetings and contribute to discussions in these technical fields.
  
  

ITSM Team Responsibilities

• Incident Management.
• Problem Management.
• Change Management.
• Configuration Management.
• Asset Management.
• Knowledge Base Management.
• Process and Procedure Documentation.
• Reporting.
• ServiceNow Management.
• Service Delivery Management.
  
  

Technology focus areas

• Assist in Network Monitoring and Troubleshooting Support the Network team in monitoring network performance and diagnosing issues, including identifying and resolving connectivity problems, latency, and bandwidth usage.
• Participate in Network Equipment Configuration and Deployment Gain hands-on experience in configuring routers, switches, firewalls, and other networking equipment, ensuring compliance with departmental standards and project requirements.
• Document Network Operations and Processes Contribute to creating and maintaining detailed network diagrams, system documentation, and customer-facing reports to support operational accuracy and continuity.
• Incident Management Analyst will review, monitor and report on adherence, and provide support as required
• Be involved in driving root cause investigations for high impact/high visibility issues.
• Collaboratively develop creative and meaningful resolutions to problems, creating the best results for our customers and the company.
• Contribute to the design of new processes, data modeling, reports, policies, and procedures across operational, support, and other adjacent teams.
• Assist in collecting, verifying, and updating Configuration Items (CIs) in the CMDB.
• Ensure data accuracy, completeness, and consistency in ServiceNow CMDB records.
• Collaborate with IT teams to identify and document infrastructure components, relationships, and dependencies.
• Assist in collecting, verifying, and updating Configuration Items (CIs) in the CMDB.
  
  

Qualifications

• Current enrollment in a Bachelor's or Master's degree program in Computer Science, Information Systems, Cyber Security, AI/ML, Engineering, or a related technical field with two years or more of college coursework completed.
• A cumulative GPA of 3.0 or higher, which is reflective of all college coursework.
• Strong technical background and understanding of network management and engineering.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Have a passion for a career in technology.
• U.S. Citizen.
  
  

Target salary range Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.