Field Service Engineer - Joint Base Lewis-McChord

Job ID:

Location: EVERETT, WA, US

Date Posted: 2025-09-04

Category: Engineering and Sciences

Subcategory: Field Engineer

Schedule: Full-time

Shift: Day Job

Travel: Yes, 10 % of the Time

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: No

Description

SAIC is currently seeking a Field Service Expert (FSE) to support SAIC's Integrated Battle Command System (IBCS) Team.

Primary duty location is onsite at Joint Base Lewis-McChord (JBLM) just southwest of Tacoma, Washington; This position also requires 4 months onsite training in Huntsville, Alabama.

JOB DESCRIPTION:

• Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
• Represent the IBCS program as the primary point of contact
• Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
• Assist in the emplacement and initialization of the IBCS system
• Advise customers on the capabilities and limitations of the IBCS system
• Assist in troubleshooting IBCS hardware, software, and networks
• Provide feedback to program leadership regarding system performance and end-user feedback
• Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
• Conduct training
• Support Program Help Desk
• Conduct scheduled equipment inventories

Qualifications

REQUIRED EDUCATION:

• Mid-Level: BS and five (5) years' experience; six (6) years' experience accepted in lieu of degree (per contract)
• Senior level: BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract)

REQUIRED SKILLS:

• Experience with tactical networks and troubleshooting
• In field operator training
• Troubleshooting of computer systems and networks
• Good oral communications
• Ability to effectively prioritize and execute tasks in high-pressure environments
• Able to work independently and efficiently with short term deadlines

REQUIRED CLEARANCE:

Must possess an active DoD Secret Clearance

REQUIRED CERTIFICATIONS:

IAT Level II certification obtained (e.g., Security CE) within 180 days of hire in accordance with DOD 8570/8140 requirements and company policy (active Security CE is highly preferred)

DESIRED SKILLS:

• Army Air Defense background (14 or 140A or 14G)
• IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
• Experience with Virtual Machine, Cisco, and/or Windows Server
• Ability to obtain a Linux certification within nine (9) months of hire date
• Willingness to acquire a Commercial Driver's License (CDL) and comply with all state requirements

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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