ServiceNow Administrator

ServiceNow Administrator Johns Creek, Georgia Overview Success Profile Core Values Testimonial Job Details Further Career Benefits Saia isn’t logistics as usual. We’re a different kind of company. We pride ourselves on doing the right thing. Join us and discover all of the ways we stand out. It’s everything from skills-building and advancement opportunities to great benefits and 100 years of stability. So, while you’re ensuring our entire company moves forward, we’ll deliver the support you need to succeed. That’s what going further is all about. Success Profile What makes a great corporate team member at Saia? Take a look and see how you match up. Adaptable Excellent Communicator Multitasker Results-driven Collaborative Organized The Core Values That Drive Us These define our culture and shape the work we do. Our mission is to safely drive our customers’ success with custom solutions built on the three pillars of our service-focused values: people, purpose and performance. Customer first Safety taking care of each other dignity and respect do the right thing community Learn More Play Video I could do this job at almost any company, but I’m here because of the people – and because of the opportunity to learn and grow. Corporate Team Member Job Details Apply Johns Creek, Georgia Full time JR7384-2025 Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about. Position Summary Administers and maintains enterprise IT platforms, ensuring optimal performance, reliability, and alignment with business objectives. Configures, customizes, and integrates systems while implementing enhancements to improve efficiency and user experience. Major Tasks and Responsibilities Develops and configures enterprise IT applications, forms, and automated workflows to improve business processes across multiple functions. Implements new system modules, performs architectural changes, and manages platform upgrades. Customizes applications and introduces new functionalities to support evolving business needs. Uses scripting and programming languages to create custom features, business rules, and reports. Integrates the platform with other business applications using web services and application programming interfaces to ensure smooth data exchange. Monitors system performance and implements enhancements to improve efficiency, security, scalability, and user experience. Creates and maintains comprehensive documentation for configurations, processes, and user guidance. Conducts training sessions to enhance user adoption and proficiency with enterprise IT systems. Qualifications Bachelor’s degree in information technology, computer science, or a related field. 2+ years of IT platform administration or related experience. Knowledge of enterprise IT platform capabilities, including workflow automation, system configuration, and application integration. Proficiency in scripting languages and API integrations. Certified in enterprise IT platform administration or IT service management. Benefits At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed. Make Your Move At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further. Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.