What are the responsibilities and job description for the Shop Supervisor position at Saia Inc.?
Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Supports day-to-day maintenance operations by overseeing a team of technicians across one or more shifts. Supervises repair activities, coordinates shop workflows, and ensures compliance with safety and maintenance standards.
Major Tasks And Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Supports day-to-day maintenance operations by overseeing a team of technicians across one or more shifts. Supervises repair activities, coordinates shop workflows, and ensures compliance with safety and maintenance standards.
Major Tasks And Responsibilities
- Supervises shop technicians, including providing coaching, oversight, and daily work direction.
- Assists with training and supporting the performance development and discipline of team members.
- Monitors shop operations to ensure timely and quality completion of preventative maintenance and repairs.
- Coordinates with the parts team to manage inventory levels and ensure availability of needed materials.
- Provides hands-on instruction in diagnostic software, tools, and repair techniques to promote technician development.
- Supports expense monitoring by reviewing trends and identifying cost-saving opportunities.
- Collaborates with terminal personnel to prioritize equipment availability and readiness.
- Ensures proper documentation and workflow approval for repair orders, including vendor and warranty work.
- Must be at least 18 years of age.
- High school diploma or GED.
- Authorized to work in the United States.
- Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately review and complete various documents, reports and records required of the position.
- 5 years of equipment maintenance experience, preferably in a freight or logistics environment.
- 2 years of experience in a supervisory or lead technician role.
- Familiarity with diagnostic software and repair of brake systems, transmissions, and rear ends.
- Proficiency with Microsoft Office and relevant maintenance systems.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Regular exposure to a shop environment with moderate noise, temperature fluctuations, and moving equipment.
- Frequent walking, standing, bending, and occasional kneeling or climbing to inspect vehicles or observe repair work.
- Occasional lifting, pushing, or pulling of parts, tools, and equipment up to 50 pounds.
- Regular use of hands and arms for reaching, handling tools, or operating diagnostic equipment.
- Adequate vision (with or without correction) to read gauges, manuals, and inspect work quality.
- Adequate hearing (with or without aids) to detect equipment sounds, communicate effectively, and follow safety signals.
- May occasionally work outside normal business hours to meet operational needs or respond to urgent repairs.
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.