What are the responsibilities and job description for the Adolescent Psychiatric Residential Treatment Program- House Manager position at Sai Mental Health?
About Sai Residential Treatment Center
SAI adolescent residential treatment center provides trauma informed, evidence based, and person centered care for youth ages 12 to 17. We are committed to delivering safe, structured, and compassionate environments where adolescents can heal, build life skills, and successfully transition back to their homes, schools, and communities. Our programs align with CARF, Nevada HCQC regulations, and maintain the highest level of clinical, operational, and ethical integrity.
Job Summary
The house manager plays a critical leadership role within SAIRTC. This position combines day to day supervision of direct care staff with hands on work on the floor, directly engaging with adolescents, facilitating groups, and ensuring that all house operations remain consistent with CARF, HCQC, and internal SAI policies and procedures.
The ideal candidate is a strong communicator, skilled problem solver, calm in crisis situations, and is passionate about supporting both youth and staff in a fast-paced environment.
Key Responsibilities
Leadership & Supervision
- Provide daily supervision, coaching, and support to all residential staff.
- Ensure all staff adhere to CARF standards, HCQC regulations, and SAI policies and procedures.
- Conduct shift briefings, delegate assignments, and provide performance coaching and feedback.
- Support new staff orientation and on the job training in accordance with SAI training and competency protocols.
- Monitor staff performance, professionalism, client interactions, documentation accuracy, and safety practices.
Direct Care & Youth Engagement
- Work on the floor for a significant portion of each shift, modeling high quality care and therapeutic engagement.
- Build supportive, trusting, and professional relationships with adolescents using trauma informed and strength-based approaches.
- Facilitate structured skill building groups psychoeducational groups, life skills activities, social skills groups, and recreational programming.
- Maintain a safe predictable, and therapeutic environment.
House Operations & Compliance
- Ensure compliance with all CARF behavioral health residential standards and Nevada HCQC Residential regulations.
- Oversee daily house operations including schedules, routines, safety checks, incident reporting, medication tracking, and facility upkeep and maintenance.
- . Ensure all logs, notes, incident reports, group documentation, and service delivery forms are accurate, complete, and timely.
- Assist in implementing positive behavioral interventions, trauma informed strategies, and individualized client support plans.
- Identify safety risks, environmental hazards, staffing shortages, or escalating behaviors and respond appropriately.
Crisis Response & Coverage
- Serve as a first responder to crisis events and provide staff support during escalations and safety interventions.
- Provides staffing coverage when the house is understaffed, during emergencies, or when unexpected needs arise.
- Participate in on Call rotation and respond to after-hours calls as needed.
- Coordinate with the clinical director, nursing manager, operations manager, and CEO during high risk or emergency situations.
Collaboration & Communication
- Maintain open communication with clinical teams, nursing staff, school liaisons, administrative leadership, and other stakeholders.
- Participate in interdisciplinary team meetings, treatment planning sessions, and staff debriefings.
- Support a culture of professionalism, accountability, empathy, and teamwork.
Qualifications
- Experience in adolescent residential treatment, mental health settings, crisis stabilization, Youth Services, or similar work required.
- Supervisory or shift lead experience required
- Strong understanding of trauma informed care, safety protocols, and behavioral intervention strategies
- Ability to remain calm and effective during crisis situations.
- Excellent organizational and communication skills
- Excellent multitasking and time management skills
- Must be able to work evenings, weekends, holidays, and on call shifts when necessary.
What We Offer
- Competitive pay based on experience
- Opportunities for advancement within a growing organization
- Ongoing training and CARF standards trauma informed care, de-escalation, and behavioral interventions.
- Supportive leadership and a mission driven environment
- The opportunity to make a significant impact in the lives of youth and families
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid orientation
- Paid time off
- Vision insurance
Work Location: In person
Salary : $23 - $25