Demo

Billing Specialist

SAI Communications
Salem, NH Full Time
POSTED ON 7/23/2026
AVAILABLE BEFORE 9/22/2026

Summary:

The Billing Specialist is responsible for receiving, processing and tracking of all new and revised customer purchase orders and entering them into the accounting system (currently Sage 300 Construction and Real Estate, soon to be SAGE Intacct). This person will generate customer invoices, perform critical analyses related to the billing functions, process all billing transactions, work closely with internal staff on customer inquiries, ensure compliance with internal controls, and participate in special projects as required.

Primary Job Functions:

  • Receive, coordinate and process customer purchase orders into company accounting system
  • Process PO revisions to ensure up to date and accurate tracking of all orders
  • Utilize and maintain internal trackers to ensure up to date customer po and invoicing status’
  • Audit accounting system to determine errors and inconsistencies in Contracts
  • Coordinate with field project teams and other departments within the organization to ensure on time and accurate customer invoices and payments
  • Generate and submit invoices (electronic or paper); invoices may require additional spreadsheets, reports and backup documentation in accordance with the clients' guidelines
  • Invoice submissions are made in numerous customer portals ie; Ariba, Coupa, iSupplier, Procore
  • Process corrections and adjustments in accounting software
  • Maintain billing files and customer billing guidelines within accounting software
  • Responsible contact with staff and customers for billing related issues
  • A liaison with customer’s accounts receivable department regarding invoice discrepancies
  • Provide timely updates on outstanding collections for company reporting
  • Cross training with other departments
  • Other duties as assigned

Skills & Experience:

  • Prefer minimum of three years experience in the wireless telecommunications industry
  • Prefer 2 years experience in an AR environment
  • One year data entry experience required
  • Proficient with MS Office Tools (e.g., Outlook, Excel). Advanced experience with MS Excel preferred (ie: V-Lookups / Pivot Tables)
  • Positive attitude and a willingness to partner with others successfully
  • Self-starter with a strong work ethic, attention to detail and ability to thrive in an ever-changing work environment
  • Strong analytical and time management skills and able to prioritize special projects
  • Excellent communication skills, both verbal and written

SAI offers competitive salary and a full benefits package including medical, dental, life and disability insurances, flexible spending accounts, 401(k) plan and paid time off.

SAI is an equal opportunity employer.

Salary.com Estimation for Billing Specialist in Salem, NH
$43,562 to $54,100
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