What are the responsibilities and job description for the In Room Dining Server/Busser & Mini Bar Attendant position at SAHARA Las Vegas?
Job Description:
The In Room Dining & Mini Bar Attendant is responsible for delivering exceptional guest service through the delivery of in-room dining orders, mini bar inventory and replenishment, guest amenity setup, and maintaining the cleanliness and efficiency of the In Room Dining operation. This position plays a critical role in creating memorable guest experiences while supporting departmental standards, operational efficiency, and revenue integrity.
Job Focus:
Focus is on, but not limited to the following:
- Deliver food, beverages, and amenities to guest rooms while maintaining presentation standards.
- Enter guest rooms and properly set up trays, tables, and amenities according to departmental procedures.
- Present checks to guests for payment and signature as required.
- Open and serve wine and champagne in accordance with company standards and state regulations.
- Maintain cleanliness, organization, and appearance of the In Room Dining department and service areas.
- Collect and clear trays, carts, and service items from guest room floors.
- Maintain service equipment in a clean, functional, and presentable condition.
- Inventory, restock, and replenish mini bars in guest rooms.
- Generate guest charges and complete consumption reports for mini bar usage.
- Inspect products for freshness, quality, and expiration dates.
- Complete opening, closing, inventory, and replenishment reports.
- Respond promptly to guest requests and resolve service concerns professionally.
- Communicate effectively with kitchen staff, service team members, and leadership.
- Maintain complete knowledge of menu items, mini bar products, departmental procedures, and equipment.
- Ensure compliance with all health, safety, sanitation, and liquor regulations.
- Clean and maintain all equipment, carts, and tools used in daily operations.
Desired Qualifications:
- Previous experience in In Room Dining, Food & Beverage service, hospitality, mini bar operations, or a related guest service role preferred.
- Must be at least 21 years of age.
- Ability to obtain and maintain a valid Nevada Alcohol Awareness Card.
- Ability to obtain and maintain a valid Nevada Food Handler Safety Training Card.
- Exceptional personality with a hospitality-driven attitude.
- Highly organized with the ability to manage multiple priorities simultaneously.
- Professional, polished, friendly, and dynamic presence.
- Strong attention to detail, accuracy, and follow-through.
- Able to take initiative in a VIP-driven and guest-focused environment.
- Maintains a strong sense of urgency and accountability.
- Ability to work independently with minimal supervision.
- Strong verbal and written communication skills with proficiency in English.
- Ability to work in a fast-paced, high-pressure environment.
- Understands and anticipates guest service needs.
- Maintains confidentiality of guest and company information.
- Dedicated and willing to go above and beyond to create exceptional guest experiences.