Dispatch Operator

Are you dedicated, observant, and passionate about ensuring safety and security? We are seeking motivated and reliable Dispatch Operators to join our dynamic team. In this role, you will play a crucial part in maintaining a safe and secure environment for our clients, employees, and providing real-time rapid response service. Your keen attention to detail and proactive approach will directly contribute to the success of our operations by providing support to clients and employees. If you are committed to providing top-notch security services, operational support, and client care and satisfaction, we invite you to apply and become an integral part of our dedicated team in the Dayton, OH area.

As a Dispatch Operator, you will serve as the central communications person for field personnel and clients, ensuring efficient coordination, rapid response, and accurate reporting.

The responsibilities of a Dispatch Operator are as follows:

• Consistent monitoring of internal communications while on duty, looking for abnormalities or opportunities to provide support and guidance to employees on duty
• Operation of CCTV equipment
• Ensuring employees arrive on time to all scheduled shifts and check in appropriately during their shifts
• Contact employees, site managers, clients, and other necessary personnel to notify them of any incidents, late arrivals, criminal activity, etc. occurring at any given worksite
• Answer phone calls made to the dispatch line to provide assistance, guidance, and support to employees and clients
• Coordinate with field employees, Operations Managers, and/or clients to provide appropriate support
• Write accurate reports to document incidents and activity necessary for internal records and/or clients

Job Type: Part-Time

Pay: $16.00-$20.00 per hour (based on previous experience)

Expected Hours: 8-29 hours per week

Schedule: 24/7 coverage needed

• Day shift
• Evening shift
• Night Shift
• Weekends as needed
• Weekends only
• Holidays

Benefits:

• Professional development
• Advancement opportunities
• Supportive and collaborative team environment

Minimum Requirements:

• High School Diploma or equivalent
• 1 year of customer service experience
• Valid drivers license
• Reliable transportation

Preferred Qualifications

• 1 years of experience in a dispatch role (transportation, public safety, logistics, field service repair, etc.)
• 1 years of security experience

Necessary Skills

• Interpersonal communication
• Report writing
• Basic computer skills
• Problem solving
• Critical thinking
• Effective and efficient multi-tasking
• Attention to detail

Work location: Dayton, OH (in-person)

• This position is based out of our Dayton Field Office (DFO)

About Us:

Sahara Global Security is a Columbus, OH based security guard provider with global ambitions. Sahara Global believes in bringing people together and shaping a unifying narrative. Sahara Global urges its clients to opt for Armed Security because it provides them with the most protection in an increasingly dangerous world.

Sahara Global aims to create a paradigm shift in the private security industry by hiring only the most experienced and professional personnel and then providing further staff development and training opportunities.

Sahara Global Security was founded on the Fourth of July 2021.

Sahara Global Security is a Veteran-Owned company.

Sahara Global Security is an Equal Opportunity employer.