What are the responsibilities and job description for the Operations Coordinator position at Sago?
Operations Coordinator
The Operations Coordinator serves as the first point of contact for clients, visitors, and team members while providing essential administrative and operational support to keep the office running smoothly. This role requires exceptional communication skills, a polished and professional presence, strong organization, and the ability to multitask in a dynamic environment.
Key Responsibilities
• Greet and assist clients, visitors, and meeting attendees with a warm and professional demeanor
• Manage incoming calls, mail distribution, and front desk operations
• Coordinate conference room schedules and ensure spaces are prepared for meetings
• Support daily office operations, including supply management and vendor coordination
• Assist with scheduling, internal communications, and maintaining organizational systems
• Provide administrative support for team projects, events, and ongoing operational needs
• Help coordinate company events, staff celebrations, and seasonal activities
• Maintain a clean, organized, and welcoming office environment
• Serve as a reliable point of contact for both internal teams and external partners
Qualifications
• Strong organizational skills with the ability to multitask and prioritize
• Strong problem-solving skills and a proactive mindset
• Excellent written and verbal communication skills
• Professional, friendly, and service-oriented demeanor
• Dependable, punctual, and able to work autonomously
• Proficiency in Microsoft Office and Google Workspace
• Previous front desk, administrative, or customer service experience preferred
• Ability to maintain confidentiality and handle sensitive information with discretion