Administrative Secretary

Job Title:

Full- or Part-Time:

Exempt or Non-Exempt:

Hourly Rate:

Department:

Job Description:

Job Summary:

Provide secretarial support and assistance for the Gerstacker Learning Commons.

Essential Duties & Responsibilities:

• Greet visitors and answer the phone with a satisfactory level of customer service, ascertaining the nature of the request, provide information and direct visitors/callers to the appropriate person or department/office.
• Provide basic secretary clerical support, which may include typing/data entry, sorting and delivering packages, preparing printed materials, maintaining files, and ordering office supplies, etc.
• Assist with scheduling service for office equipment and supporting copy machine users as needed.
• Process, maintain, and manipulate data on a personal computer.
• Serve as a liaison with students, staff, and visitors when the Directors are away from their offices.
• Maintain confidentiality of departmental files and records.
• Provide backup assistance for co-workers when necessary or requested.
• Perform other duties as assigned.

Supervision Received:

Supervision is received from the Director of the Center for Academic Achievement and the Director of the Writing Center and designated administrative staff.

Supervision Exercised:

Limited guidance for student workers’ tasks as requested by the Director.

Minimum Qualifications:

• High School Diploma or equivalent.
• Two years of job-related clerical experience.
• Strong oral, written, telephone, and interpersonal communication skills.
• Excellent spelling, grammar, punctuation, and basic math skills.
• Demonstrated customer service orientated attitude.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and possess the ability to learn new or specialized software quickly.
• Ability to work cooperatively and communicate professionally with faculty, staff, students, and the general public.
• Experience and ability to positively interact with all members of the campus community
• Ability to work independently or as a member of a team, with minimal supervision.
• Ability to organize and prioritize daily activities and expedite workload under occasional time pressure.
• Ability to handle differing, non-routine work situations based on standard procedures and policies.
• Ability to maintain confidentiality of files and records.
• Ability to learn technical/discipline specific terminology.
• Ability to perform the essential duties of the position with or without accommodation.

Preferred Qualifications:

• Additional education, training or certification in related area.
• Previous clerical experience in higher education or tutoring services.

Working Conditions:

• Duties are generally performed on-campus and , inside and not exposed to adverse conditions.
• All work associated with this role must be performed within the state of Michigan.

The above reflects the general details considered necessary to describe the essential functions of the job and shall not be construed as an exhaustive statement of duties, responsibilities, or requirements that may be inherent in the job. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

About SVSU:

Saginaw Valley State University is a comprehensive university with more than 100 programs of study for its roughly 7,000 students. Located on a suburban campus in Michigan’s Great Lakes Bay Region, SVSU is committed to a supportive and empowering environment for students, faculty and staff. For eight consecutive years, SVSU has been recognized as a “Great College to Work For” (2016-2023).

SVSU emphasizes undergraduate teaching and learning, and community-based research. SVSU earned the Community Engagement classification from the Carnegie Foundation for the Advancement of Teaching, a distinction achieved by only 7 percent of U.S. colleges and universities. By their senior year, 84 percent of students have engaged with community employers and agencies in internships, field placements or some other component of their academic preparation.

SVSU is establishing itself as a leader in STEAM education for the Great Lakes Bay Region, partnering with businesses, foundations and school districts to improve students’ performance in math, science and the arts at the middle school, high school and university levels.

More than 70 percent of SVSU freshmen live on campus in student housing that has been rated No. 1 among public universities in the U.S. (2018-2023). SVSU fields 19 varsity sports at the NCAA Division II level. The average class size is 23 students. For more information, please visit our website , http://www.svsu.edu .