Medicare Telesales Trainer

Job Description

Train. Coach. Elevate.

Become a Medicare Telesales Trainer

Kapolei, Hawaii

Hybrid Role | $30.00/hr | Career-Defining Opportunity

Are you a dynamic trainer who thrives on developing talent and driving performance? Step into a high-impact role with The Hive, powered by BroadPath, where you’ll shape the success of new telesales agents entering the Medicare space. If you’re passionate about coaching, confident in front of a room, and excited to lead in both virtual and in-person environments, we want you on our team.

This is your opportunity to lead from the front—guiding new hires, enhancing sales techniques, and helping build top-tier Medicare sales teams. With a hybrid work model, performance-driven culture, and hands-on leadership, you’ll elevate both people and performance in meaningful ways.

Why This Role Stands Out

• Own the classroom. Lead engaging, results-focused training that builds confident, high-performing Medicare telesales agents.
• Hybrid flexibility. Work from home 3 days per week when not actively facilitating; lead onsite during key training phases.
• Performance culture. Be part of a team that values development, coaching, and tangible sales results.
• Make an impact. Your leadership shapes careers and helps advance healthcare access through great service.

Pay & Work Details

• Pay: $30.00/hour
• Schedule: Monday–Friday | Flexibility required between 9:00 AM – 9:00 PM HST based on training and production needs
• Location: Hybrid—combination of remote work and on-site presence at 949 Kamokila Blvd, Kapolei, HI
• Training Schedule:
• Agent training is done fully from the site. Monday-Friday.
• After training, shift to 3 days remote 2 days onsite weekly
• Licensing Requirement: You must be licensed to deliver Medicare telesales training
• Hours of Operation: Must be flexible to support training and production needs, generally falling between 9:00 AM – 9:00 PM HST, Monday–Friday.

What You’ll Do

• Facilitate high-energy, impactful training sessions both virtually and in-person
• Equip new hires with Medicare product knowledge, objection handling techniques, and closing strategies
• Provide post-training support through live call monitoring, real-time coaching, and nesting assistance
• Design, update, and enhance training materials, presentations, and digital content
• Collaborate with telesales leadership and training coordinators to identify skill gaps and create targeted learning plans
• Stay aligned with compliance standards, healthcare regulations, and telesales best practices
• When not facilitating, contribute to operational needs like quality monitoring, agent support, and subject matter expertise tasks

What You’ll Bring

• 2 years of experience in training (telesales or Medicare sales preferred), adult learning, or performance coaching
• Strong facilitation and presentation skills—comfortable leading high-energy classroom environments
• Experience in Medicare sales, healthcare, or compliance-driven environments is a plus
• Confidence using tools such as Microsoft Office Suite, Zoom Pro, and CRM systems (Citrix experience a bonus)
• Ability to manage shifting priorities, work independently, and support a performance-based team
• Must hold an active resident health producer license and be able to commute to our Kapolei office as needed

Ready to Lead the Next Generation of Sales Talent?

At The Hive, training isn’t just a support function—it’s the engine of our success. As a Medicare Telesales Trainer, you’ll launch careers, elevate agent performance, and make a meaningful difference in the lives of the people we serve.

Apply today to coach with purpose and shape your future alongside the agents you’ll empower.