Sales Counselor

Position: Residency & Sales Counselor

Starting Pay: $60,000 base plus a generous commission and bonus structure

Schedule: Monday-Friday (Days)

Who we are:

Walk through our doors and see the difference in the future with senior living and care. Resort-style living located in the beautiful NE Phoenix valley. Bring your passions where you can make a true difference!

Our Sagewood location is nestled in the beautiful desert just off the 101 with incredible access to neighboring Desert Ridge restaurants and shopping plus the Mayo Clinic. You won't find our unique combination of an all-inclusive lifestyle, superior hospitality, and beautiful location anywhere else. We are looking for an experienced Sales Counselor to join our dynamic Sales and Marketing team.

Make a Difference Every Day

Join a team dedicated to enriching the lives of seniors through compassionate customer service and innovative programs. As a Residency Sales Counselor, you’ll provide exceptional hospitality through managing the sales process, from inquiry to residency. This role will foster positive, long-term relationships with residents, families, and vendors.

Thinking about future growth?

Life Care Services (LCS) is the second-largest senior living operator in the nation, with over 149 communities in 33 states… and growing! We believe in professional development at every stage of your career. With endless opportunities for advancement, your future with us is limitless. At LCS, Sagewood, and Acacia, we create living experiences that truly enhance the lives of seniors.

You will enjoy:

A generous benefits package which includes:

• Accrue 16 days of PTO your first year plus 2 personal days and 6 paid holidays!
• Medical, Dental, and Vision Insurance
• 401K employer match
• Scholarship (employees plus their school aged dependents!)
• Tuition Reimbursement
• $4 Employee lunch options on-site
• Professional development & mentorship
• And more!

Who you are:

• A Bachelor’s degree or equivalent
• 2-4 years of Sales Experience in a Luxury Sales position
• Senior Living experience preferred
• Experience creating and maintaining long-term professional relationships/ account management
• Experience in all Microsoft Office Applications
• Strong customer service and hospitality skills
• Excellent verbal and written communication skills
• Strong presentation skills (small and large groups)
• Strong closing skills.

About the position:

• Manages the sales process from initial inquiry to residency by effectively promoting the community to the prospect. Facilitates the process by understanding needs and independently making recommendations based on key information provided.
• Negotiates obstacles and issues by understanding client needs and collaborating with community management.
• Generates adequate presentations by effective prospecting. This can include phone outs, referral generation, use of e-mail, home visits, etc.
• Independently manages prospect inquiries and ensures that timely follow-through is maintained in accordance with designated time frames.
• Utilizes Salesforce CRM effectively by promptly inputting data and uses the system to manage assigned lead base.
• Understands and articulately represents all documents related to residency, including Residency Agreement, Disclosure Statement, etc.
• Participates in marketing events as directed by the Marketing and Sales Director.