What are the responsibilities and job description for the Relationship Management Analyst position at SageSure?
Overview:
We are seeking a proactive and customer-centric Relationship Management Analyst to join our National Accounts team within the Sales & Marketing department. This is an exciting opportunity to play a critical role in optimizing and managing the operational side of our distribution partnerships, helping to drive the success of our partners and enhance their experience within SageSure.
As the Relationship Management Analyst, you will serve as the operational liaison between our distribution partners and internal stakeholders, including Sales, Marketing, Underwriting, and senior leadership. This role is vital in supporting the growth of our partnerships, ensuring smooth operations across the policy lifecycle, and facilitating collaboration across the organization to meet partner needs and drive business outcomes. You will work closely with the Manager of National Accounts to deliver exceptional service to our most strategic distribution partners. With the ability to build strong relationships both internally and externally, you’ll ensure that our partners have the tools and resources they need to thrive while contributing to the continuous improvement of our operations.
What you’d be doing:
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.
We are seeking a proactive and customer-centric Relationship Management Analyst to join our National Accounts team within the Sales & Marketing department. This is an exciting opportunity to play a critical role in optimizing and managing the operational side of our distribution partnerships, helping to drive the success of our partners and enhance their experience within SageSure.
As the Relationship Management Analyst, you will serve as the operational liaison between our distribution partners and internal stakeholders, including Sales, Marketing, Underwriting, and senior leadership. This role is vital in supporting the growth of our partnerships, ensuring smooth operations across the policy lifecycle, and facilitating collaboration across the organization to meet partner needs and drive business outcomes. You will work closely with the Manager of National Accounts to deliver exceptional service to our most strategic distribution partners. With the ability to build strong relationships both internally and externally, you’ll ensure that our partners have the tools and resources they need to thrive while contributing to the continuous improvement of our operations.
What you’d be doing:
- Act as a primary operational point of contact for our distribution partners, managing day-to-day interactions and addressing operational concerns.
- Serve as an internal advocate for our distribution partners, ensuring their needs and priorities are understood and reflected in internal processes and strategies.
- Monitor key aspects of the policy lifecycle, including new business, renewals, and claims, to ensure operational health and timely execution.
- Track production trends, identify anomalies, and proactively address any performance issues or challenges that arise with partners.
- Maintain a comprehensive library of resource materials, guides, and operational documentation
- Partner with various internal departments—including Underwriting, Operations, and IT—to ensure seamless coordination and successful execution of initiatives
- Own projects to support the continued growth of the National Accounts team
- Bachelor’s degree
- 2 years of experience in the insurance industry
- Prior experience working in an externally facing, service-oriented role
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Proficiency in MS Excel and other data tools to analyze performance and track metrics
- Ability to learn and apply concepts quickly in a dynamic environment
- Prior experience in P&C industry
- Knowledge of the coastal residential insurance market
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.
