What are the responsibilities and job description for the Docsis Expert position at SAGEMCOM?
Sagemcom is a ground-breaking technology integrator in telecoms and energy. Sagemcom's teams all over the world continuously strive to innovate on their various markets and are committed to delivering made-to-measure and responsible solutions every day that meet the needs of telecoms operators and utilities.
Today, our Group is:
* The worldwide N°1 provider of broadband solutions (Internet boxes and the associated software services)
* The leading provider of audio-video solutions (4K video hubs and the Video SoundBox™ )
* The leading European provider of smart grid solutions (smart meters, smart grids, rural electrification, IoT)
Sagemcom posted €2,3 billion of revenues in 2024. The headcount of 6,500 employees works in more than 50 countries. Sagemcom strives every day to honour its commitment to societal and environmental responsibility, as part of its continual improvement policy. This is the reason why Sagemcom became a "mission-driven company" at the start of January 2022.
Do you want to join us?
Sagemcom is looking for job applicants in R&D, business, purchasing and support. People who are agile and like to be independent in agile organisations, who enjoy travelling and have their fair share of creativity, will achieve self-fulfilment in this industrial group that manufactures high-technology products!
In order to reinforce our team in North America, Sagemcom is looking for a Docsis expert with background in CPE SW development.
Responsibilities:
- Present Docsis technology and product roadmap to Sagemcom customers.
- Guide customers during the product definition phase.
- Participate to hardware design choices (key components, cost driven conception).
- Guide engineering Software developments during the design phase.
- Propose investments, setup and maintain the NAM Sagemcom office Docsis lab setup.
- Work remotely with other Sagemcom Docsis lab equipments.
- Build test plans to confirm functions and performance of the products.
- Reproduce, Investigate and resolve issues with the engineering teams, SoC vendor support and the customers.
- Conduct trainings to Sagemcom engineering groups involved in Docsis projects. Maintain a corporate knowledge database.
- Represent Sagemcom in standardization groups and interop events.
- Follow chip-maker roadmaps.
- Evaluate new chipsets and solutions.
DOCSIS & CPE Expertise
- Deep understanding of DOCSIS standards (3.0, 3.1, and 4.0) including PHY, MULPI, OSS, LLD and SEC areas.
- Expert in DOCSIS provisioning (SNMP, DHCP, TFTP, TOD), configuration file structures (TLVs), PKIs and firmware upgrade mechanisms.
- Capable to sniff and understand MAC layer protocol captures.
- Experience with CPE and/or Headend (CMTS, RPD, RMD) hands-on.
- Solid knowledge of PacketCable specifications (PKT 1.x and 2.0), voice provisioning, and SIP-based voice services.
Software Development
- Proven experience in software development for embedded systems.
- Experience with debugging tools (e.g., gdb, strace, tcpdump).
- Ability to work closely with hardware and firmware teams.
Networking and Troubleshooting
- Strong knowledge of IP networking protocols (IPv4/IPv6, NAT, DNS, DHCP, SNMP, HTTP/HTTPS, etc.).
- Proficiency with network monitoring and debugging tools (Wireshark, spectrum analyzers, CM logs, SNMP traps).
- Understanding of TR-069/TR-181, USP, or other device management protocols.
- Knowledges on DPOE and OMCI would be a plus.
Preferred Certifications
- Embedded Linux or networking certifications (e.g., CCNP, CompTIA Network )
- SCTE DOCSIS/PacketCable Certifications would be a plus.
Benefits:
- 401(k)
- Health Insurance
- Dental insurance
- Vision insurance
- Paid time off