Loan Processor II | Sage Home Loans

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.  

As a Loan Processor on our high-performing Mortgage Operations team, you’ll be at the heart of delivering life-changing outcomes for our clients—guiding them through one of the most important financial decisions of their lives with care, precision, and speed. You’ll manage a pipeline of 30 refi loans, collaborating daily with Mortgage Loan Originators, Underwriters, Closers, and other teammates who share a relentless focus on client-first service and doing the right thing, always. Our team is a tight-knit group of pros who take our work seriously—but not ourselves—and we hold each other accountable to getting better every day. You’ll be empowered to solve problems, drive loans to closing, and leave the woodpile higher by making a measurable difference in our clients' lives. If you're energized by a fast-paced environment where ownership, integrity, and impact matter, this is where you belong. 

What You'll Do  

• Accurately package a pipeline of refi loans funneled to you by Mortgage Loan Originators, managing an average of 30 loans at a time 

• Ensure timely, proactive phone and email communication with borrowers throughout the loan origination process 

• Handle all loan documentation and meet deadlines consistently 

• Establish strong upfront relationships with borrowers and guide them through the loan process 

• Determine borrower creditworthiness by gathering and analyzing credit reports, qualifying ratios, income and expense data, employment documentation, and property values 

• Verify and analyze all required financial and legal documentation from pre-approval to closing, ensuring loan files are complete and satisfy underwriting conditions 

• Proactively identify and mitigate potential issues that may arise during the origination process 

• Collaborate with internal and external teams to drive loans to a timely and successful closing 

• Provide operational feedback to management and suggest alternative models to improve efficiency and conversion rates 

What We're Looking For  

• 2–3 years of experience actively managing a pipeline of residential mortgage loans 

• A solid understanding of the mortgage loan process and various loan types, including FNMA, FHLMC, FHA, and Jumbo 

• Knowledge of agency conventional underwriting product guidelines 

• Proficient in the Encompass loan origination system and the Microsoft Office suite 

• Proactive and engaging communicator with the ability to thoughtfully guide borrowers through the loan process 

• Highly organized, detail-oriented, and capable of solving problems independently 

Compensation  

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included above. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $24.03 per hour plus role base incentives 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)  

• Life Insurance  

• Short and Long-Term Disability Insurance  

• Flexible Spending Accounts  

• Paid Time Off  

• Holiday Pay  

• 401(k) with match  

• Employee Assistance Program  

• Paid Parental Bonding Benefit Program  

Who We Are:  

Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience.  

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.  

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.  

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.  

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.   

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.   

If you are based in California, we encourage you to read this important information for California residents linked here.  

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