Warehouse Associate

New Bath Today is doing BIG things and was recently ranked one of the fastest growing companies in the state of Indiana. We are a part of SageHome, the nation’s leading provider of walk-in shower and walk-in bathtub sales and installations. We are the bathroom experts, and our business is selling and installing walk-in tubs and walk-in showers. We take pride in our team’s energy, positive attitudes, and the ability to provide one of the best work environments in the business.

Our warehouse teams are key to our success. You are on the very front lines of getting product to the customer as fast and accurately as possible. You’ll have a chance to positively impact fellow team members and New Bath Today customers nationwide every single day.

Under the direction of the Area Installation Manager, the Warehouse Associate will ensure all aspects of the daily activities at their designated warehouse is properly managed to meet the needs of the customer and of New Bath Today.

Warehouse Associates will promote dependability and accountability through proper process adherence, inventory management, and responsible communication.

Our warehouses are utilized specifically for installer pick-ups that are exclusively working with New Bath Today. If you enjoy maintaining the pipeline from manufacturer to installer, we want to hear from you!

Please read below for a full list of duties and expectations for this position.

6 Steps to Success – Outlining Job Functions and Responsibilities of the Warehouse Associate:

1. Receiving

• Receive shipments and check and confirm packing list and product to ensure shipments accuracy and that each packages' contents match the orders.
• Inspect the shipment to see that there is no damage to the product.
• Decline-to-accept or return defective materials as necessary if damage or inaccuracies or identified (Report damaged or missing inventory to supervisor)
• Sign off on shipment and confirm that each shipment was received in good condition, maintain signoffs for records.
• Unpack shipments and move them to their appropriate location within the warehouse.
• Update inventory in the system.

2. Handling

• Move pallets and materials to their pre-determined location within the warehouse.
• Continually organize product and upkeep departments throughout the warehouse accordingly.
• Relocate any outgoing shipments to the warehouse's loading dock or pick-up bin location when appropriate.
• Safely operate the forklift and pallet jack within the warehouse.
• Ensure the forklift is in good working order and maintained as needed.
• Ensure the forklift is always operated safely.
• Ensure the forklift is parked in a safe and appropriate location when not in use.
• Lift product, when necessary, with your knees, not your back.

3. Stocking

• Organize materials and ensure they are placed in an appropriate location on the warehouse floor.
• Sort, organize and store inventory in the proper location.
• Product staged correctly – pallets combined and orderly.

4. Picking/Packing

• Prepare each product for installer pick-up according to the job order.
• Prepare orders by pulling the materials accordingly for each job order per day.
• Retrieve the materials for the daily orders and place them in the daily jobs bin for pick-up from installers when they arrive.
• Ensure that nothing is removed from the warehouse that isn’t pre-approved for the specific job the installers are there to collect.
• Nothing in, nothing out that isn’t specifically on the order list.
• You are responsible for all product entering and exiting the warehouse, do not allow anyone to pick their own items.
• Coordinate delivery pick-ups as needed.

5. Warehouse

• Respect and enforce warehouse operational policies and procedures at all times.
• Maintain product and inventory records within the warehouse.
• Complete deliveries of replacement parts to designated job sites when needed.
• Ensure the warehouse has the essential equipment it needs to operate.
• Ensure all warehouse processes run smoothly.
• Understand every aspect of the warehouse.
• Ensure workspace is free of debris and remove safety hazards from aisles.
• Ensuring that the receiving area is clean and organized.
• Prepare documentation and inventory for audits.
• Ensure SLA requirement of 7:30 AM (local time) is met daily.
• On Time – Report daily at designated time.
• Desk Area – Clean, organized, and functional.
• Adhere to all company policies and procedures.
• Maintain inventory quality & quantity through First In/First Out stock management.
• Ensure the Quarterly Inventory score is at or above 99.5% for all assigned locations.
• Be a Safety Advocate who is responsible for maintaining an accident-free work environment in all garages.
• Ensuring cleanliness, tidiness, and safety of work environment
• Ensure that the garbage/dumpster is maintained without debris outside of the dumpster in the immediate area.
• Ensure the warehouse is kept locked and secure when outside normal operating hours.

6. Additional Responsibilities/Competencies

• It is your responsibility to understand the expectations of the position. If at any point you have any questions, ask your immediate supervisor for clarification.
• Knowledge of supply chain operations and the importance the position plays on the overall company’s success.
• Experience engaging with inventory management system (Service Titan a plus), to receive product in, extract and execute pick list activities, and transfer product out of the warehouse to our installer trucks,
• Being a team-player.
• Effective communication.
• Highly organized and extreme attention to detail.
• Ability to work under pressure.
• Customer Service skills.
• Motivated/Self-starter having the ability to work independently and stay on task.
• Stamina and ability to perform the job duties as outlined.
• Adherence to all safety practices and the correct use of safety gear and apparel when appropriate.
• Monitors and records the quality and volume of inventory accurately.
• Ability to store items efficiently.
• Must follow all health and safety procedure and regulations as dictated by the organization and the state.
• Proactive, ability to work independently and execute job duties with minimal supervision.
• Communicate with Supervisor all issues related to safety, building access, hardware and stock issues.
• Adhere to all company policies and procedures.
• Counting and confirming inventory.
• Communicating errors to relevant parties.
• Ensure compliance of safety procedures and practices in warehouse operations.
• Managing all merchandise with appropriate care.
• Assisting with training of newly employed workers when determined.
• Keeping an inventory of all merchandise entering or exiting the warehouse.
• Identifying any missing, lost, or damaged materials and immediately notifying the supervisor.
• Maintain warehouse practices and protocols to achieve an efficient warehouse.
• Other duties as assigned.

Job Type: Full-time

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401K

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Forklift: 1 year (Required)

Work Location: One location

Job Type: Full-time

Physical Requirements

Core Physical Demands

• Lifting & Carrying:
• • Frequently lift and move items weighing 25–50 lbs
  • Occasionally lift heavier loads (sometimes up to 75 lbs, often with assistance)
• Standing & Walking:
• • Stand and walk for long periods (8–12 hour shifts)
  • Constant movement across large warehouse spaces
• Bending, Stooping, & Reaching:
• • Repeated bending, twisting, kneeling, and reaching (including overhead)
• Pushing & Pulling:
• • Move carts, pallets, or equipment using manual force or pallet jacks

Mobility & Coordination

• Ability to climb stairs or ladders (depending on facility)
• Good hand-eye coordination for picking, packing, and scanning items
• Comfortable working in fast-paced environments

Environmental Tolerance

• Work in varying temperatures (hot, cold, or refrigerated areas)
• Exposure to noise, dust, or machinery
• May require protective gear (gloves, steel-toe boots, etc.)

Repetition & Endurance

• Perform repetitive motions (scanning, sorting, packing)
• Maintain productivity for entire shifts with limited breaks

Equipment Use

• Operate or work around:
• • Pallet jacks
  • Forklifts (if certified)
  • RF scanners

Additional Expectations

• Ability to follow safety procedures
• Maintain balance and stability while lifting or moving items
• Sometimes pass a physical ability test before hiring

Equal Employment Opportunity:

New Bath Today and SageHome provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

SageHome Brands LLC and their associate brands participate in E-Verify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. Learn more about E-Verify at www.e-verify.gov.”