What are the responsibilities and job description for the AR Manager position at Sage Ventures LLC?
Summary/Objective
The Accounts Receivable Manager is responsible for oversight of billing and collections processes, related reporting, cash collection forecasting, establishing controls, and facilitating property managers’ correct handling of resident charges and payments. This includes processing payments and deposits, charges and billing, and administering delinquent accounts, security deposit escrow services, the month-end process, and new property setup.
Essential Functions
Competencies (Knowledge, Skills, Abilities)
Required Education and Experience
Benefits:
Sage Ventures is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
The Accounts Receivable Manager is responsible for oversight of billing and collections processes, related reporting, cash collection forecasting, establishing controls, and facilitating property managers’ correct handling of resident charges and payments. This includes processing payments and deposits, charges and billing, and administering delinquent accounts, security deposit escrow services, the month-end process, and new property setup.
- Manages overall accounts receivable process and underlying schedules. Provides functional direction and support to the Accounts Receivable function.
- Manages the collections of receivables, including developing strategies for measuring and improving collection performance.
- Streamlines department policies, procedures, and processes to continuously improve results.
- Supervises AR Associate, directing and assisting with tasks as needed.
- Properly identifies, records, and deposits rent-related monies on a timely basis.
- Ensures accuracy of leasing information entered into the accounting system.
- Identifies late residents, processes late fees, and communicates with outside service providers to ensure timely and accurate court filings.
- Initiates and monitors legal filings related to rent delinquencies, lease breaches, and court proceedings.
- Works with collection companies to submit applicable paperwork and provide documentation for collection efforts.
- Communicates with the Operations team and Controller weekly regarding delinquent tenant collection efforts.
- Responds to inquiries from residents, managers, leasing agents, etc., preparing formal correspondence as necessary.
- Analyzes, resolves, and answers complex or difficult accounts receivable problems presented by accounting staff, from both internal and external customers.
- Verifies accuracy of lease files upon move-in and processes resident files upon move-out.
- Reviews and posts monthly rent and related charges and adjustments to ledgers requested by property management.
- Processes month-end reports and files.
- Trains employees on accounts receivable practices.
- Performs administrative tasks as necessary, including but not limited to filing, scanning, and mailing correspondence.
- Completes special projects and reports as requested by management.
- Reviews and adjusts Employee accounts according to eligibility in conjunction with HR director.
- Excellent interpersonal skills
- Detail-oriented with superior organizational skills
- Strong financial acumen and critical thinking skills
- Excellent written and verbal communication skills
- Strong analytical and problem-solving abilities
- Proficiency in Microsoft Office, particularly Excel
- Ability to work autonomously in a fast-paced, action-oriented environment
- Ability to build relationships across the organization and at various hierarchical levels
- Flexibility to meet deadlines and shifting priorities
- Bachelor’s degree in Accounting, Finance, or Real Estate preferred; basic knowledge of accounting principles required
- Minimum of five years of AR experience within the property management industry, including at least three years in a supervisory role
- Experience using Yardi Voyager or other property management software preferred
Benefits:
We offer competitive salaries and excellent benefits, including:
- PTO
- Medical, vision, dental
- 401K with a company match
- Employee Assistance Program
- 20% rental discount at our properties
- Professional development in the multi-family housing industry
Sage Ventures is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.