Group Sales Coordinator

Position: Group Sales/Concierge Relations/Retail

Reports To: GM 

Classification: Nonexempt, Regular Full-Time

Business Area: Horn Ranch, Dotsero River Center

Pay Rate: $50,000 Annual Salary plus commission 5% of trips sold

Effective Date: ASAP

Position Overview

Sage Outdoor Adventures is a premier, high-end outdoor adventure company specializing in snowmobile, rafting, and side-by-side guided tours. We cater to discerning, affluent clientele who seek unforgettable, high end and safe outdoor experiences. We are looking for a dynamic, results-driven group salesperson to lead and develop our sales efforts, enhance our concierge relations, ensure seamless guest experiences from inquiry to booking, and drive revenue growth through strategic partnerships. The group salesperson will play a pivotal role in expanding our presence in the Vail, CO area, ensuring Sage Outdoor Adventures remains the go-to high end adventure company for our elite customers.

Sales Leadership & Strategy

• Develop and execute the company’s sales plan to meet and exceed revenue goals for all service offerings (snowmobile, rafting, fishing, E-MTB, and side-by-side tours).
• Develop a deep understanding of client needs and preferences, creating tailored experiences to drive high-value bookings and repeat business.
• Monitor and adjust sales strategies based on market trends, competition, and customer feedback.

Group Sales & Concierge Relations

• Manage group sales, cultivating relationships with high-end corporate groups, private parties, and other potential group clients to secure large bookings and exclusive experiences.
• Sustain daily, weekly, and monthly marketing rhythms and contact plans to deliver excellent service and achieve top-of-mind awareness among concierges, sales managers and group decision makers. 
• Work closely with concierge teams at luxury hotels, resorts, and private properties in the Vail area, nurturing long-term partnerships to ensure Sage Outdoor Adventures is the preferred provider for guests.
• Collaborate with the General Manager (GM) to identify and prioritize key hospitality partnerships, driving mutual growth through co-marketing and exclusive product offerings.
• Act as the main point of contact for concierge partners, ensuring timely distribution of monthly commissions.

Operations & Logistics Support:

• Support logistics on the day of the tour, assisting lost guests and ensuring smooth operation.
• Provide backup support during busy times, answering reservation calls and helping ensure smooth operations.
• Assist with confirmation calls daily as needed for bookings.
• Provide on-site management for all group booked activities, ensuring seamless itinerary execution.

Revenue Growth & Partnership Development

• Drive revenue growth through proactive sales outreach, strategic partnership building, and effective account management.
• Identify and pursue new opportunities within the luxury hospitality sector to increase market share.
• Develop tailored proposals and contracts for luxury resorts, private clubs, and VIP clients.
• Work with the GM and the marketing team to craft compelling offerings and packages that align with our target clientele’s preferences and expectations.

Team Collaboration & Reporting

• Collaborate with the GM and leadership team to ensure alignment between sales, marketing, and operations.
• Provide regular reports and insights on sales performance, customer trends, and market opportunities.
• Monitor and assess competitor offerings, pricing strategies, and service delivery, adjusting approaches as needed.
• Maintain systems to track leads, opportunities, and sales performance, ensuring consistency and accuracy.

Retail & Merchandise Oversight

• Oversee the retail program at Horn Ranch, Dotsero River Center, ensuring product selection, pricing, and displays align with Sage’s high-end brand and clientele expectations.
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• Manage inventory, vendor relations, and purchasing to ensure adequate stock of branded merchandise, gear, and accessories.
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• Train and support front-line staff in retail sales techniques to maximize guest spend and enhance the customer experience.
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• Analyze retail performance metrics and implement strategies to grow merchandise sales as a complement to tour revenue.

Experience:

• 2 years of experience in group sales, hospitality, or high-end adventure services, with a track record of driving revenue and leading sales and reservations teams.
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• Previous experience in managing concierge relations or group sales, particularly in the luxury travel or outdoor adventure industry, is highly preferred.
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• Background in retail operations, merchandise management, luxury guest services, or digital marketing is a strong plus.

Skills:

• Exceptional relationship-building and interpersonal skills, with a focus on service excellence.
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• Detail orientation, outstanding initiative and follow through.
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• Ability to think strategically and act tactically to meet revenue targets.
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• High level of professionalism and discretion when working with elite clientele.
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• Strong communication, negotiation, and presentation skills.
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• Understanding of retail sales techniques, inventory management, and merchandising best practices.

Education:

• Bachelor’s degree in Business, Marketing, Hospitality, or related field preferred.

Compensation Package

The position includes the following compensation package:

• $ 50,000 annual salary plus commission on a tiered scale 
• Discretionary Paid Time Off (PTO) 
• 5% Commission on contracted trips-2.5% for getting trip under contract and 2.5% for fulfilling trip

Why Sage Outdoor Adventures?

• Competitive salary and performance-based incentives.
• Opportunities for growth and advancement in a fast-growing luxury brand.
• Work in one of the most picturesque and sought-after outdoor destinations in the world.
• Be part of a passionate team dedicated to delivering exceptional outdoor experiences to high-end customers.
• Enjoy discretionary paid time off (PTO) to recharge.

Sage Outdoor Adventures is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This job description is not intended to be an exhaustive list of all duties or responsibilities associated with this position. Duties may change as needed.