What are the responsibilities and job description for the Business Operations Coordinator position at SAGE INTEGRATION HOLDING S LLC?
About Us:
Sage Integration Holdings, LLC protects the people, facilities, and reputation of enterprise clients by advancing the intelligence and integration of security technology. Innovation at SAGE is not just a tagline. The entire organization has been built around five core factors which both enable and define the culture of innovation critical to putting proactive solutions in front of our clients every day. By holding to our five factors in all our strategic decision-making, we ensure that innovation isn’t a department or an afterthought but as fundamental to doing business as turning on the lights.
Job Description:
The perfect Business Operations Coordinator thrives on problem-solving, hard work, and collaboration across departments. The incumbent has strong administrative skills used to assist in preparation of estimates, proposals, technical writing, training, and engineering support for Electronic Security Systems (ESS) including Intrusion Detection Systems (IDS), Closed Circuit Television System (CCTV), Access Control Systems (ACS), and various other systems. The incumbent assists in the completion of tasks involved in permitting, scheduling, purchasing, device counts, project start-up, and document flow. This position is relied upon to follow up on open items and track issues. They understand the importance of delivering high-quality projects within budget and on schedule. If your passion is driving results, please read on.
- Required to work in the office, Monday through Friday, during normal business hours.
- Remote work is not available for this position.
Major Duties & Responsibilities:
Business Operations Functions
- Assists with administrative tasks of RFPs and RFQs as requested
- Manages data entry and documents such as RFI's and submittals at the direction of the project managers and sales representatives
- Assists with job management and change orders in CRM
- Vendor management capabilities to process quotes, bids, and maintain great customer service through the sales, installation, and customer support cycle, and process project registration
- Assists with budget revisions as needed
- Assists with generating project reports
- Assists with Forecasting
- Assists with subcontractor coordination as required
- Builds relationships with internal departments, customers, and vendor relations
- Coordinate Turnover calls
- Coordinate product review calls
- Ticket & schedule creation in Sedona
- Maintain task workflow
- Performs all other duties as assigned
- Become familiar with parts identity
- Understanding RMA’s
- Assist in backup and management of sign-out sheets
- Holding fellow associates accountable for parts sign-out
- Knowledge of cycle counting
- Assist in backup and management of physical inventory
- Inventory audits quarterly/yearly
- Monthly spot checks
- Performs all other duties as assigned
- Maintain cleanliness & organization
- Ship & Receive product
- FedEx shipping label creation
- Assists with package material & shipping for remote project managers
- Receiving POs – ability to verify packing slips against parts and receive in Sedona
- Space Management – For job product staging
- Staging materials for projects
- Performs all other duties as assigned
- Excellent verbal, written, and interpersonal skills
- Participation in community involvement activities
- Maintains confidentiality at all times
- Ability to pass pre-employment screenings (drug, background, and driving history)
- Performs all other duties as assigned
- Physical demands consistent with a typical office environment
- Ability to lift up to 50 lbs., and assist in lifting up to 100 lbs.
- Walking, standing, bending
- Operation of office equipment such as computers, printers, and copiers
- High School Diploma Required
- Associates or Higher Degree preferred
- 3 years of related experience
- Excellent Organization & Time Management
- Experience as a purchaser, buyer, or sales coordinator is a plus
- WeSuite and Sedona applications experience a plus
- Excellent knowledge of MS Office and computers required
- Must have experience with, or ability & desire to learn about our CCTV / Access control products and services
- Competitive pay
- Paid vacations & holidays
- Health benefits
- Life insurance
- 401(k) plan with employer match
- Incentive Plan
Sage Integration Holdings LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.