General Manager of Food and Beverage

Found at the intersection of timeless elegance and modern luxury, The Oxford Hotel stands today as an iconic Denver landmark, rooted in its unique history and groundbreaking beginnings of 1891.Our personality and sense of charm— which we’ve been curating for more than 100 years —gives us an easy confidence that allows us to comfortably stand out from the crowd.

Our team is driven by passion and purpose, delivering unforgettable experiences through attention to detail and a genuine passion for hospitality. We celebrate individuality, foster adventure, and take pride in making every moment extraordinary for our guests—and for each other.

When you join us, you gain more than a job; you gain a place to grow, thrive, and make your mark at two of Denver’s most iconic landmarks. With competitive benefits, a supportive culture, and opportunities to elevate your career, The Oxford Hotel is a one-of-a-kind destination for one-of-a-kind team member. Work where you belong.

The General Manager of Food and Beverage at The Oxford Hotel is responsible for successfully driving all food and beverage operations; including banquets, culinary and restaurant outlets. Ensures high food quality and service levels while maximizing revenue, accurate forecasting and budgeting. Ensure accurate inventory controls are implemented, menus are continually updated and food costs are kept in line. Develop and implement annual budgets and marketing plans to penetrate new sales opportunities and maximize use within existing markets. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

• Manage all human resources functions within the Rooms Division (Front Office, Housekeeping, Guest Services, etc.).
• Direct and oversee recruitment, hiring, training, development, empowerment, coaching, counseling, performance and salary reviews.
• Resolve conflicts in accordance with company policy; administer progressive discipline and termination when appropriate.
• Foster a culture of accountability, engagement, and service excellence.
• Develop, recommend, implement, and manage the division’s annual budget, forecasts, business plans, and operational objectives to meet or exceed financial and guest satisfaction goals.
• Monitor labor costs, productivity metrics, and departmental expenses to ensure fiscal responsibility and profitability.
• Implement and manage all company and/or franchise programs to ensure compliance with brand standards and SOPs.
• Ensure adherence to safety, sanitation, and all federal, state, and local regulations.
• Maintain optimal levels of quality service, cleanliness, and hospitality throughout all rooms division areas.
• Partner closely with the Culinary and Food & Beverage leadership teams to ensure seamless guest experiences across rooms and outlets, particularly for group business, VIP arrivals, special events, and in-house activations.
• Collaborate with Engineering/Property Maintenance to ensure preventative maintenance programs, room inspections, asset protection, and timely resolution of facility-related concerns.
• Work in alignment with Sales, Revenue Management, and Marketing to maximize occupancy, drive ADR, and ensure operational readiness for group and transient demand.
• Participate in daily operations meetings to ensure cross-functional communication, service consistency, and quality control.
• Resolve guest concerns promptly and professionally to maintain high levels of satisfaction and loyalty.
• Monitor service scores, online reputation platforms, and internal quality audits; implement action plans to address opportunities.
• Conduct routine inspections of guestrooms, public spaces, and back-of-house areas to protect the asset and uphold brand standards.
  
  
  

Education/Formal Training

A four-year college degree or interaction education/experience

Experience

Four to five years of employment in a related position with this company or other organization(s)

Knowledge/Skills

Requires advanced knowledge of the principles and practices within the food & beverage/hospitality profession. This includes the knowledge required for management of people, complex problems and food and beverage management.

• Ability to study, analyze and interpret complex activities.
• Must possess highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients.
• Must possess excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates.
• Must have excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval).
• Must possess excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the work day.
• Must be literate for written guest communication, administrative and Human Resource responsibilities.
• Requires excellent reading and writing abilities 100% of the work day.
  
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Limited physical requirements in order to assist various outlets during peak business demands (i.e., banquet room turns, restaurant bussing, etc.).
• Bending/kneeling -as directed above.
• Physical ability to supervise on-floor activities required 60% of work day.
• No continuous standing.
• Climbing Stairs -up to 20 steps 20%of work day.
• No driving required.
• Chemicals/Agents - Limited access in the course of supervising the sanitation of the operation.
  
  
  

Environment

Inside 90% of the work day. Due to responsibility of total operation, specifically sanitation standards, position requires 10% of work day inspecting various walk-in coolers, temperatures ranging as low as 30 degrees.

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee assistance program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
  
  
  

USD $110,000.00 - USD $115,000.00 /Yr.