What are the responsibilities and job description for the Banquet Captain position at Sage Hospitality Group?
The Rally Hotel is an independent, lifestyle hotel located in Denver’s downtown playground, McGregor Square. Located in the heart of Lower Downtown, The Rally is representative of all that Colorado has to offer. From the railway to the Rockies, Denver’s industrial roots to mile high skies, moments of discovery are found around every corner.
Our 182-room hotel is adjacent to the home of the Colorado Rockies, Coors Field and located on McGregor Square. This full-city block is the epicenter of entertainment featuring restaurants, retail and a circulate plaza with a stadium sized LED screen, that will host sports entertainment, movie nights and private events. The Rally inspires the playful side in all of us.
Come join our team at The Rally Hotel!
This position will be posted for the next 30 days, or until it is filled.
Set-up, maintain and break down buffet for breakfast, lunch and/or dinner in a safe, accident-free manner. Assist the guests as needed to ensure that all foods are properly served.
High school education or equivalent.
Experience
One to two years in a related position with this company or other organization(s).
Knowledge/Skills
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physically strenuous prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
We offer some amazing benefits to our full-time, hourly associates, including
Our 182-room hotel is adjacent to the home of the Colorado Rockies, Coors Field and located on McGregor Square. This full-city block is the epicenter of entertainment featuring restaurants, retail and a circulate plaza with a stadium sized LED screen, that will host sports entertainment, movie nights and private events. The Rally inspires the playful side in all of us.
Come join our team at The Rally Hotel!
This position will be posted for the next 30 days, or until it is filled.
Set-up, maintain and break down buffet for breakfast, lunch and/or dinner in a safe, accident-free manner. Assist the guests as needed to ensure that all foods are properly served.
- Read BEO and know how to complete a set-up.
- Set tables in assigned area correctly and uniformly.
- Keep station neat and clean while servicing guest per established policies and procedures.
- Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
- Set tables in assigned area correctly and uniformly.
- Keep station neat and clean while servicing guest per established policies and procedures.
- Use proper in-room clearing and tray jacks.
- Break down buffets or other special food service tables and equipment.
- Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
- Keep kitchen area & all storage areas clean according to policies set forth by management.
- Clearly and timely communicate needs and concerns to Banquet Captain and/or Manager/Director
- Hours Flexible; scheduled days and times may vary based on need.
- Complete all set-up and closing duties. Set-up table according to procedures, with table cloth, skirting, food and utensils.
- Maintain buffet table throughout the day, have all food items and utensils out on time and inform manager or hostess of any additional items needed on the table.
- Assist guests; help serve as needed and respond to questions using suggestive selling techniques.
- Clean off buffet table including putting all utensils, food and other items back in the appropriate place in the kitchen.
- Polish up mirrored buspans and coffee urn on a daily basis and put back in dry storage. Perform sidework duties as needed.
High school education or equivalent.
Experience
One to two years in a related position with this company or other organization(s).
Knowledge/Skills
- Bilingual is preferred, but not required
- Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
- Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.
- Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
- Bending/kneeling Ability to bend to lower level cabinets and lift trays.
- Mobility Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours.
- No driving required.
- Must have moderate comprehension and literacy to read use records and all special requests.
- Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate.
- Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Physically strenuous prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
We offer some amazing benefits to our full-time, hourly associates, including
- Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
- Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
- Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
- Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
- Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
- Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
- Eligible to enroll for short-term and long-term disability insurance coverage
- Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
- WINFertility guidance for those enrolled in Sage medical plan
- Calm Health Application Subscription
- Employee assistance program
- Paid time off for vacation, sick time, and holidays
- Tuition Reimbursement of up to $2,000 per calendar year
- Great discounts on Hotels, Restaurants, and much more
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
Salary : $2,000