What are the responsibilities and job description for the Seasonal Host position at Sage Hospitality and Careers?
The Asbury mashes up Asbury Park's Victorian-era history, rock-n-roll present, and shiny future into a new kind of social hub. Come experience our vibrant bars and hangouts like our renowned rooftop lounge Salvation, the outdoor movie theater Baronet and our lively lobby bar Soundbooth. There’s something for everyone at The Asbury, whether it’s hanging by the pool, enjoying live music in the lobby, soaking up a well being class on Baronet or simply relaxing in your room, this is the new Asbury Park.
Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world’s best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, wo are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.
- Meets arriving customers as they enter restaurant with cordial greeting.
- Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.
- Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.
- Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.
- Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.
- Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.
- Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.
- Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.
- Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.
- Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.
- Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.
- Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.
- Checks the proper set-up of tables and seating prior to opening.
- Immediately reports in writing any maintenance or housekeeping discrepancies to management.
- Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
Experience
Knowledge/Skills
- Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
- Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.
- Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time.
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
- Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes.
- Must be able to lift and carry trays and bus tubs weighing up to 10lbs.
- Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.
- Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.
- Eligible to participate in the Company’s 401(k) program with employer matching
- Great discounts on Hotels, Restaurants, and much, more.
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.