What are the responsibilities and job description for the OpenShift SME position at Sagarsoft?
Open Shift Operations & Platform Management
• Operational Leadership & Governance: Own the operational health, lifecycle, and governance of Kubernetes/OpenShift platforms. Drive standards, procedures, and operational readiness across all environments.
• Incident Management Leadership: Lead major incidents, coordinate cross team response, ensure timely restoration, manage communication, and drive root-cause and permanent corrective action.
• Reliability & Stability Improvements: Lead initiatives to enhance resilience, reduce platform incidents, eliminate recurring issues, and increase automation maturity.
• Operational Automation & Toil Reduction: Direct automation strategy for run operations, leveraging Python, GitOps, AI-assisted tooling, or self service workflows to reduce manual effort.
• OpenShift Platform Readiness: Lead OpenShift cluster lifecycle activities, including new cluster builds, configuration, onboarding, upgrades, and cluster decommissioning, ensuring consistency, reliability, and compliance across environments.
• Cross Team Operational Enablement: Influence engineering, security, and development teams to adopt consistent operational patterns, guardrails, and readiness practices.
• Compliance & Controls: Ensure adherence to regulatory, security, and audit requirements; maintain strong operational hygiene and documentation.
• Mentorship & Team Development: Guide other team members, develop skill maturity, and strengthen operational best practices across the organization.
Required Qualifications:
• 8 year’s experience in Systems Operations, Cloud Operations, SRE, or related operational roles
• 6 years in Kubernetes/OpenShift platform operations
• 4 years Linux systems operations experience
• Experience leading operational teams or platform operations functions
• Strong record of operational automation and incident leadership