Host

ABOUT SAGA

SAGA is a Modern American fine dining restaurant located on the 63rd floor of 70 Pine Street in New York City’s Financial District.

Opened in 2021 by Chef Jamal James Kent, SAGA earned two Michelin stars within its first year and has maintained that standard through a  commitment to precision, discipline, and evolution. 

Today, under the leadership of Executive Chef Charlie Mitchell, SAGA continues to push forward with a clear and focused vision. 

The menu reflects a Modern American perspective, drawing from the richness of the Hudson Valley’s seasonal ingredients while embracing the diverse culinary influences that define New York City. Each tasting menu is shaped by a balance of refinement, creativity, and a strong sense of narrative.

The beverage program mirrors this philosophy, with a wine list that spans both classic and emerging regions, highlighting thoughtful, artisanal producers alongside benchmark estates. The program is designed to complement and elevate the guest experience with equal parts precision and discovery.

One floor above SAGA is Overstory, an award-winning cocktail bar offering panoramic views of the city. Together, the two concepts form a cohesive destination, united by a shared commitment to excellence, innovation, and world-class hospitality.

At every level, SAGA is driven by a pursuit of continuous improvement and a dedication to delivering an experience that is both exacting and memorable, an environment designed for hospitality professionals who are passionate about their craft and committed to operating at the highest level.

POSITION: HOST

As a Host at SAGA, you are the first and final impression of the restaurant, an ambassador of our philosophy, standards, and sense of hospitality. You are responsible for orchestrating each guest’s arrival and departure with grace, precision, and genuine warmth, ensuring every interaction reflects the highest level of care and intention.

You will welcome guests with poise and confidence, offering a personalized greeting that demonstrates awareness, preparation, and appreciation. You will guide guests seamlessly through their arrival experience, including escorting them via elevator to the dining room atop 70 Pine, while maintaining an acute awareness of timing, flow, and the broader service choreography.

The Host plays a critical role in communicating nuanced guest preferences, special occasions, and service notes to the dining room and management teams. This position requires exceptional emotional intelligence, discretion, and the ability to anticipate needs before they are expressed.

SAGA operates with a “whole house” philosophy, where all departments, Pastry, Savory, Dining Room, and Facilities, function as one unified team. As a Host, you are expected to communicate with clarity, respect, and professionalism across all departments, contributing to a culture of excellence, accountability, and mutual support.

This role is integral to delivering a world-class dining experience and upholding the standards expected of a globally recognized fine dining restaurant.

CANDIDATE REQUIREMENTS

• Minimum 2 years of experience in a high-volume, fine dining or Michelin-starred restaurant in New York City or comparable market
• Proficiency with reservation systems such as Resy preferred
• Deep knowledge of the hospitality industry, including major critics, guides (e.g., Michelin), and global dining standards
• Demonstrated ability to remain composed and solutions-oriented in a high-pressure, detail-driven environment
• Strong interpersonal and communication skills, with an emphasis on refinement, discretion, and emotional intelligence
• Full schedule availability, including evenings, weekends, and holidays
• Receptive to feedback with a commitment to continuous improvement and excellence

SERVICE RESPONSIBILITIES

• Deliver a highly refined, anticipatory level of hospitality at all times
• Create a personalized and memorable arrival and departure experience for each guest
• Maintain exceptional composure, professionalism, and presence under all circumstances
• Actively monitor and manage the flow of service, adjusting pacing and seating dynamically in coordination with the dining room team
• Communicate guest preferences, allergies, celebrations, and service notes with accuracy and urgency
• Uphold and execute established service standards with precision and consistency
• Identify, troubleshoot, and escalate issues proactively to management

PHYSICAL DEMANDS

• Stand and remain present on the floor for extended periods (5 hours)
• Lift and carry up to 50 pounds when necessary
• Move comfortably throughout the space, including walking long distances and navigating stairs
• Operate confidently within elevators, tight spaces, and elevated environments