Strategic Account Manager

Role: Strategic Account Manager

Type: Hybrid/Remote

About Safilo:

Have you ever wondered who’s behind a pair of glasses? It’s us, from Safilo.

Established in 1934 in Italy’s Veneto region, Safilo Group is one of the eyewear industry’s principal players in the design, manufacturing and distribution of optical frames, sunglasses, sports eyewear, goggles and helmets. The Group designs and manufactures its collections by blending stylistic, technical and industrial innovation with quality and skillful craftsmanship.

With an extensive global presence, Safilo’s business model enables it to monitor its entire production and distribution chain. With more than 30 brands, Safilo covers all the consumer segments: from Fashion Luxury – with Boss, Carolina Herrera, Etro, Isabel Marant, Missoni, Moschino, PORTS – to Lifestyle – with Carrera, Dsquared2, Eyewear by David Beckham, Marc Jacobs, Levi’s, Tommy Hilfiger, Tommy Jeans, Kate Spade New York, Kurt Geiger, Fossil, HUGO, Juicy Couture, Liz Claiborne, Love Moschino, Pierre Cardin, and Stuart Weitzman – and Sports & Outdoor – with Smith and Under Armour – up to Mass Cool – with Blenders, Polaroid, Privé Revaux and Seventh Street.

Job Description:

A Strategic Account Manager (SAM) is responsible for managing and maintaining relationships with the assigned accounts and ensure that these strategic accounts receive the highest level of service and attention. The role involves understanding clients' needs, developing strategic plans to meet those needs, and working closely with various internal teams to ensure customer satisfaction. Strategic Account Managers also aim to drive sales growth by identifying new opportunities within these strategic accounts and often serve as the primary point of contact between the client and the company.

Responsibilities:

• Primary point of contact and coordination for all facets of the business with assigned accounts
• Achieve sales growth and exploit the sales potential for assigned accounts, with a focus on developing long term relationships and maximizing sales opportunities and product visibility.
• Analyze all data reporting weekly, using knowledge to drive sales while managing healthy, profitable partnerships.
• Participate in the definition and development of budgets in order to meet assigned targets for profitable sales volume and strategic objectives, in accordance with the Company Target and Choices.
• Present seasonal collections to accounts; make recommendations based on sales performance, merchandising opportunities and trends.
• Write recommended orders for some clients. Drive the business by identifying reorder and replenishment opportunities. Review all orders.
• Track and manage Purchase Orders to ensure timely and complete shipping
• Work with Demand Planning to maintain accurate initial forecasting by collection based on distribution history and goals.
• Work with Trade Marketing to develop specific activities to drive sales and use sell-in and sell-thru analysis to determine project ROI
• Travel as needed

Desired Skills and Experience

• Bachelor's Degree
• Minimum 5 years of previous experience in Retail Planning, Wholesale or Buying;
• Strong interpersonal skills, ability to work with customers to develop strong long term relationships.
• Excellent analytical skills with strong understating of retail math and sales planning.
• Ability to communicate clearly across all levels of the organization
• Ability to work autonomously as well as part of a team
• Organized, driven and detail oriented
• Positive attitude and the ability to thrive in a fast paced environment
• Strong computer skills and proficiency with MS Office, especially Excel
• SAP experience a plus

Why You’ll Love Working With Us

• We offer more than just a job, we provide a supportive environment where you can grow, feel valued, and enjoy your work. Our benefits include:
• Comprehensive Health Coverage: Medical, Dental, Vision & Prescription Drug plans.
• 401(k) with Company Match: Invest in your future with confidence.
• Generous Time Off: 10 paid holidays 1 floating, paid sick time, plus generous PTO package.
• Hybrid / Remote Work & Flexibility
• Employee Perks: Discounts, seasonal events, and a fun, engaged culture.
• Supportive Team Culture: We prioritize employee engagement, recognition, and collaboration at every level.
• Annual Compensation Range: $90,000 – $100,000 Base salary annual sales bonus (Exact compensation may vary based on skills, experience, and location)