What are the responsibilities and job description for the Account Executive SMB position at SafetyCulture?
Why join us?
We’re a global tech company, just not the kind you’re picturing.
Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”
People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast
The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.
This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.
The Role
We’re looking for an EnterpriseAccount Executive who thrives in fast-paced, high-growth environments and brings a proven track record of expanding customer relationships in competitive markets.In this high-impact role, you'll partner with some of our largest customers and take the lead in uncovering new opportunities across thriving industry verticals.
Acting as a trusted advisor, you'll gain a deep understanding of customer needs and collaborate across teams to deliver tailored solutions that drive real operational improvements.This is your opportunity to make a meaningful impact—shaping the customer experience, influencing strategic outcomes, and helping organizations work smarter and safer every day.
How You Will Spend Your Time
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.
You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn .
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumesWe’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK .
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you
You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn .
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
We’re a global tech company, just not the kind you’re picturing.
Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”
People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast
The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.
This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.
The Role
We’re looking for an EnterpriseAccount Executive who thrives in fast-paced, high-growth environments and brings a proven track record of expanding customer relationships in competitive markets.In this high-impact role, you'll partner with some of our largest customers and take the lead in uncovering new opportunities across thriving industry verticals.
Acting as a trusted advisor, you'll gain a deep understanding of customer needs and collaborate across teams to deliver tailored solutions that drive real operational improvements.This is your opportunity to make a meaningful impact—shaping the customer experience, influencing strategic outcomes, and helping organizations work smarter and safer every day.
How You Will Spend Your Time
- Lead the entire sales process from prospecting to closure, focusing on achieving quarterly targets by selling to new customers within our small and medium-sized segment.
- Responsible for identifying and closing new revenue opportunities
- Drive revenue growth by developing executive-level relationships with new customers
- Source opportunities for thought leadership and represent SafetyCulture at tradeshows and customer summits, articulating the unique benefits of our solutions to potential customers
- Conduct both in-person and virtual demonstrations, customising presentations to meet the specific needs of prospective customers
- Collaborate closely with Customer Success to ensure a seamless transition and onboarding experience for new customers
- Work alongside internal teams such as product development, legal, marketing, and customer support to optimise sales strategies and achieve commercial goals
- Act as a voice of the customer within the company, ensuring that customer feedback directly influences product development and service delivery
- Maintain rigorous data management practices within Salesforce to accurately track and report on sales activities
- You bring proven experience in SaaS sales, particularly in driving customer acquisition through strategic prospecting and qualifying new clients.
- You bring a consultative approach to sales, excelling in building trust, establishing rapport, and effectively identifying customer needs and pain points.
- You have a demonstrated ability to spearhead new customer acquisition initiatives.
- You have experience handling and owning full-cycle sales with large stakeholders.
- You are willing and comfortable with strategic outbound prospecting
- You bring exceptional organizational skills and are capable of handling multiple accounts and high-volume client interactions efficiently.
- You have strong communication skills and are adept at collaborating across teams to leverage opportunities in new markets and not afraid to ask for the sale.
- In-house Culinary Crew serving up daily breakfast, lunch and snacks
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
- Quarterly celebrations and team events, including the annual Shiplt! global offsite
- Table tennis, board games, gym sessions, book club, and pet-friendly offices.
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.
You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn .
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumesWe’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK .
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you
You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn .
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.