Casualty Claims Examiner

Benefits of working for Safety

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence.  Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step. 

At Safety Insurance, we don’t just offer jobs – we offer careers that are challenging, fulfilling, and designed to grow with you.

Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That’s why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek.  Conveniently located in the heart of Boston’s financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.

Safety’s benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:

• Medical, vision, and dental insurance

• 3 weeks accrued PTO

• 100% matching 401(k) retirement plan

• 100% tuition reimbursement

• Free on-site fitness center

• Complimentary coffee and breakfast service

• …and much more!

Join Safety Insurance and discover a career that’s built to support your success – both personally and professionally.

Job Summary

The Casualty Claims Examiner is esponsible for the fair and accurate disposition of the Company’s most complex casualty claims through investigation, evaluation, and settlement or recommendation within the authority level granted by the Territorial Claim Manager. This is an in-office position with potential for a hybrid work schedule, contingent upon job performance.

Responsibilities

• Interprets and determines policy coverages under the personal lines and commercial lines classifications

• Investigates, analyzes, and evaluates liability and damages

• Develops and maintains case files that document all actions

• Establishes adequate and timely reserves in accordance with company guidelines

• Provides equitable evaluations and settlements through negotiations

• Directs and monitors defense counsel in the handling of cases in litigation, through conclusion by trial or settlement

• Identifies, investigates, and refers potential fraudulent claims to SIU

• Answers questions and resolves problems within established levels of authority

• Provides excellent customer service

• Assists in training and provides a resource to adjusters

• Performs other activities as required

• College degree or commensurate casualty claims experience is required

• 5 years of experience handling MA auto bodily injury claims is required

• Significant mediation and litigation experience is required

Salary : $80,000 - $135,000