What are the responsibilities and job description for the Manager On Duty position at SafeSplash Mid-South?
Manager On Duty – Memphis Area Swim Schools - We Have Five Memphis Area Locations!
Company Overview
IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.
At SafeSplash, we believe swimming is a life skill®. Therefore, we approach each one of our swim lessons with great skill, passion and individual attention. Our curriculum has been developed by a team of world-class swimmers with over 30 years of teaching experience. We have the most up-to-date swimming technique to teach students how to swim the correct way right from the beginning! In addition to teaching water safety to every swimmer, our goal is to teach confidence in the water that will translate to all parts of your swimmer's life.
Manager On Duty – Position Description:
As a Manager on Duty you are a key player in the operations of your school and an integral part of the management team. You will have the opportunity to build unique relationships with customers and staff. In this team centered role you will be able to successfully grow and mentor employees while highlighting your coaching and leadership skills. This position includes front desk work, employee supervision, marketing, and swimming instruction.
Manager on Duty -Essential Duties and Responsibilities (including but not limited to):
- Respond to all customer inquiries in a manner that supports SafeSplash’s mission, vision, and values.
- Perform customer registrations and class scheduling which includes responding to all customer registrations in a manner that supports SafeSplash’s mission.
- Possess mastery of all swim school policies and procedures in order to consistently communicate and fairly administer those policies and procedures.
- Ability to do office work, front desk work, and swim instruction.
- Maintains accuracy, security and integrity of all customer records including personal, financial, and class information.
- Works closely with other management staff in development and implementation of customer registration and billing functions.
- Required to be friendly and courteous at all times.
Position Qualifications and Requirements:
Required:
- A demonstrated passion for working with kids and their families.
- Exceptional customer service skills.
- Strong computer and communication skills.
- Ability to work weekday afternoons and evenings as well as weekends.
- Ability to work effectively in a team environment.
- Leadership skills and the ability to motivate, supervise, and develop staff.
- Lifeguard certification (or the ability to acquire upon hire).
Strongly Preferred:
- Previous swim instruction experience is preferred.
- Current CPR. We will provide training if not currently certified.
- Experience with marketing.
- Experience working with children.
- Training in the SafeSplash® curriculum will be provided.
Hours: Part time position with the ability to grow into a full time role.
Why Work for SafeSplash?
Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience for both swimmers and their families. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water! Perks include:
· Pay at or above market wages, commensurate with experience
· Quarterly bonuses tied to performance
· Outstanding Growth Potential – we have plans for aggressive growth in the Memphis area in the months and years to come – tremendous opportunities for advancement for the right candidates.
Salary : $15 - $20