Front Desk Receptionist

We are seeking a welcoming, organized, and customer-focused Front Desk Receptionist to serve as the first point of contact for our company. This role is essential in creating a positive first impression for visitors, clients, and employees while supporting the efficient daily operation of the office. The Front Desk Receptionist will greet visitors in a friendly and professional manner, manage front desk operations, and perform a variety of administrative and office support duties.

Responsibilities

Front Desk & Visitor Management

• Greet visitors, verify the purpose of their visit, and direct them to the appropriate employee or office.
• Maintain visitor sign-in logs and issue visitor badges in accordance with company procedures.
• Promptly escalate security-related questions or concerns to the Facilities Manager.
• Assist with the coordination of building security.
• Maintain a clean, organized, professional lobby and reception area.

Office Organization

• Maintain conference and break rooms in a clean, organized, well-stocked, and professional manner.
• Keep conference room calendars up to date and assist with meeting room reservations.
• Assist with meeting room setup and cleanup as needed.
• Monitor inventory of office, break room, and restroom supplies, and notify the Facilities Manager when replenishment is needed.
• Assist with ordering office and kitchen supplies as directed.
• Responsible for the setup and cleanup of corporate catered lunches

Mail & Deliveries

• Receive, sort, and distribute incoming mail and deliveries, or notify the appropriate recipient of their arrival.
• Maintain distribution logs for accountable mail and packages.
• Prepare and send outgoing mail and packages at the request of managers.

Administrative Support

• Answer, screen, and direct incoming telephone calls.
• Serve as the point of contact for employee business card requests.
• Maintain office administrative records as assigned.
• Perform basic data entry, filing, scanning, and document management.
• Provide general administrative support to the Facilities Manager and the Executive team as needed.
• Perform other duties as assigned.

Essential Functions

• Ability to sit for long periods at the front desk during business hours.
• Ability to hear, talk, and communicate professionally.
• Ability to lift up to 25 lbs. unassisted, push, pull, walk.
• Ability to use computer and phone systems.
• Ability to multitask in a mid- to fast-paced environment.

Qualifications

• High School Diploma or GED
• Excellent communication and customer service skills
• Friendly demeanor and excellent phone etiquette
• Great organization and attention to detail skills
• Proficient using MS products such as Word, Excel, Outlook
• Some experience in administrative positions.

Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work authorization processes now or in the future, including H-1B, OPT, STEM OPT, CPT, J-1, etc.

Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:

• Market Competitive Wages
• Prof. Development and Educational Assistance Programs
• Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
• Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
• Company Paid Holidays
• Health Insurance
• Dental Insurance
• Vison Insurance
• Short and Long Term Disability Insurance
• Flexible Spending Accounts with Company Contribution
• Health Savings Accounts with Company Contribution
• Employee Life and AD&D Insurance
• Dependent Life and AD&D Insurance
• Company paid AAA Membership
• Company paid Identity Theft Protection
• Other Ancillary Insurance Benefit Programs
• And more…

Physical Requirements
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit for extended periods; stand; walk; use hands and fingers to handle or feel; reach with hands and arms; lift up to 25 lbs.; push; and pull.

Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.

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