QA Analyst

Job Summary

The Quality Assurance (QA) Analyst plays a key role in ensuring the reliability, performance, and overall quality of internally developed systems and integrated enterprise platforms. This position will support QA efforts across multiple applications, including Duck Creek, UniSoft, and Solstice, as well as custom-built tools and services within the organization’s technology ecosystem.

The ideal candidate is detail-oriented, analytical, and passionate about delivering high-quality software solutions. This role offers exposure to both enterprise and internal development initiatives, with opportunities to collaborate closely with engineering, systems, and business teams.

Duties And Responsibilities

• Develop and execute test plans, test cases, and test scripts for internally built systems and integrated third-party platforms (Duck Creek, UniSoft, Solstice)
• Perform functional, regression, integration, and user acceptance testing to ensure software quality and adherence to requirements
• Collaborate with developers, system engineers, and product owners to identify, document, and resolve software defects
• Participate in design and requirements reviews to ensure testability and clarity of technical specifications
• Assist in maintaining QA documentation, including test results, issue tracking, and release validation reports
• Contribute to continuous improvement of QA processes, automation opportunities, and best practices across systems
• Support validation of production releases and ensure post-deployment stability
• (Optional/Bonus) Participate in work quality control processes to validate data accuracy, workflow efficiency, and operational performance across systems
  
  

Essential Functions

• Ability to use computer software to access various IT/data related systems and software
• Ability to identify, analyze, and document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content
• Ability to clearly communicate verbally and in writing, and convey technical ideas to a non-technical audience
• Ability to document, track, and communicate test plans, test results, analysis, and unresolved problems
• Ability to think critically, research, and apply findings to day-to-day assigned work
  
  

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; or equivalent professional experience
• 1–3 years of experience in software quality assurance or technology-related roles
• Familiarity with QA methodologies, tools, and best practices (manual or automated)
• Experience testing enterprise systems, insurance platforms, or business applications is a plus
• Exposure to Duck Creek, UniSoft, or Solstice systems preferred but not required
• Strong analytical, problem-solving, and communication skills
• Ability to work collaboratively in cross-functional technical teams
• Attention to detail and commitment to maintaining system and data integrity
• Experience with work quality control processes or performance auditing in operational environments preferred
• Familiarity with test automation frameworks or scripting (e.g., Selenium, Postman, or similar) preferred
• Understanding of API testing, SQL querying, and cloud-based systems (Azure, AWS) preferred
  
  

Compensation And Benefits

We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:

• Prof. Development and Educational Assistance Programs
• Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
• 15 Paid Time-Off Days
• 3 Discretionary Days
• 5 Parental Leave Days
• 5 Jury Duty Days
• 5 Bereavement Days
• 8 Company Paid Holidays
• Health Insurance
• Dental Insurance
• Vison Insurance
• Short and Long Term Disability Insurance (company paid premium)
• Flexible Spending Accounts with Company Contribution
• Health Savings Accounts with Company Contribution
• Employee Life and AD&D Insurance
• Dependent Life and AD&D Insurance
• Company paid AAA Membership
• Company paid Identity Theft Protection
• Other Ancillary Insurance Benefit Programs
• And more…
  
  

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.

Powered by JazzHR

5QSKXhI9g1