What are the responsibilities and job description for the Administrative Support Specialist position at SafeNest?
Job Title: Administrative Support Specialist
Department: Transitional Housing amp; Operations
Reports To: VP of One Safe Place and VP of Operations
FLSA Status: Non-Exempt, Hourly
Hours per week: 40
Salary Range: $24.04 / hr - $26.44 / hr
Overview of SafeNest
Since 1977, SafeNest has been a leading force in the fight to end domestic and sexual violence. Dedicated to a holistic and innovative approach, SafeNest works tirelessly with survivors, abusive partners, and children impacted by interpersonal violence. With a steadfast commitment to breaking the cycle of abuse, SafeNest serves over 11,000 clients annually, delivering more than 170,000 life-changing services. As Nevada’s largest provider of interpersonal violence services, SafeNest’s impact is driven by its exceptional team of professionals. We recognize that our people are our greatest asset, which is why we offer competitive salaries, comprehensive benefits, and an empowering work environment. Together, we are building a safer, more compassionate community.
Job Summary
The Administrative Support Specialist supports SafeNest’s Transitional Housing Program and Operations Departments by coordinating housing-related payments, maintaining accurate records, monitoring grant spending, and communicating with landlords and community partners. The position also provides general administrative support, assists with compliance documentation, helps ensure agency processes are completed accurately, timely, and in accordance with grant and organizational requirements.
Key Responsibilities
Transitional Housing
- Prepares and submits all monthly check requests on time.
- Collects and reviews all client ledgers, rent and utility bills, and pay stubs for accuracy.
- Liaise with landlords, utility companies, childcare agencies, and other partners regarding payments and any payment disputes.
- Staying up-to-date with landlord unit availability.
- Hand-delivers all checks on time and acquires receipts from landlords.
- Keeps all files up to date and well-organized (both digital and hard copy).
- Tracks monthly spend-down and keeps the director abreast of progress, trends, or issues.
- Ensures all spending is compliant with grant requirements.
Operations
- Provide general administrative support to leadership and assigned departments.
- Maintain accurate and organized electronic and physical filing systems in accordance with SafeNest recordkeeping and confidentiality requirements.
- Track administrative deadlines and provide timely reminders and follow-up.
- Maintain office supply inventories and coordinate replenishment as needed.
- Assist with maintaining and updating organizational policies, procedures, forms, and administrative records.
- Coordinate administrative needs across Operations and Facilities departments.
- Provide administrative support for special projects, training, events, and agency initiatives.
- Perform other administrative duties as assigned.
Skills and Qualifications
Minimum Requirements:
- High school diploma or equivalent required; associate degree or relevant administrative training preferred.
- Minimum of one year of administrative, clerical, office support, or related experience.
- Experience working in a nonprofit, social services, healthcare, government-funded, or human services environment is preferred.
- Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.
- Experience with Microsoft SharePoint or similar electronic document-management systems is preferred.
- Strong written and verbal communication skills.
- Strong reading comprehension and basic mathematical skills, with the ability to independently review documents and perform calculations without reliance on AI tools.
- Strong organizational skills with the ability to prioritize multiple assignments and meet deadlines.
- Ability to work independently while collaborating effectively across departments.
- Ability to maintain confidentiality and appropriately handle sensitive client and organizational information.
- Valid driver’s license and current automobile insurance.
Desired Qualifications (optional):
- Bilingual skills preferred but not required.
This job description is not intended to be all-inclusive; the employee will be expected to perform other reasonably related job duties as assigned by the immediate supervisor or other management as required.
Physical Requirements and Work Conditions
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to sit, stand, and walk, and use a computer for extended periods.
- Ability to occasionally lift and carry up to 25 pounds.
- Local travel and reliable transportation may be required.
- Work is primarily performed in an office and community-based environment.
- Must maintain confidentiality and follow all SafeNest safety and security procedures.
- Reasonable accommodation may be provided as required.
Equal Opportunity Employer
SafeNest is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability, sex, marital status, veteran status, gender identity, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Salary : $24 - $26